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Client Development Manager

Job Description - Client Development Manager

Description

Essential Job Functions

  • Perform client training on Hub Group’s proprietary supply chain management software tools. 
  • Work with warehousing and transportation service providers to outline and define client service solutions. 
  • Establish, define, and communicate SOPs with all relevant internal Hub Group departments. 
  • Provide ongoing account management. 
  • Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators.
  • Preempt and troubleshoot operational service challenges. 
  • Assure financial targets are being achieved for both the client and Hub Group. 
  • Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client.

 

Qualifications

  • Bachelor’s Degree preferably in Business, Marketing, Supply Chain, or related field preferred. 
  • Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations. 
  • Strong talent for multi-tasking and managing competing priorities effectively. 
  • Proven track record of building/managing key business relationships. 
  • Highly organized and attentive to details. Excellent written and oral communication skills. 
  • Able to identify and assess clients’ needs, and to craft compelling solutions. 
  • Self-directed, yet strong team player. 
  • Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word.

 

Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays


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