P

Client Experience Representative

salary Salary :

$20 - 20 hourly

Job Description - Client Experience Representative



Job Description


Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We’re looking for an in-office Appointment Setter who is more than just friendly on the phone—you’re a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we’d love to talk.


What You’ll Do:



  • Make outbound calls to existing customers and schedule free insulation service inspections

  • Close calls by meeting weekly appointment-setting goals and KPIs

  • Follow up via phone and email to generate strong leads (customer lists provided!)

  • Accurately log interactions and outcomes in our CRM system

  • Participate in weekly virtual team meetings via Google Meet


Position Details:



  • Full-time

  • On-site

  • Flexible schedule with performance expectations

  • $20 Hourly + Bonus!


What You Bring:



  • A results-oriented mindset and drive to meet or exceed goals

  • Confidence and skill in closing outbound calls by setting appointments

  • Strong phone presence with professional communication skills

  • Basic computer proficiency (Microsoft Office, CRM systems)

  • High school diploma or GED


Additional Info:



  • Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost)

  • Weekly team meetings held via Google Meet


Why Perma-Seal?


We’re not just a company—we’re a tribe committed to doing the right thing, serving with purpose, and fostering growth. You’ll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? Apply today!



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