Client Service Associate

About Lorygen Group

Lorygen Group is committed to helping businesses build strong relationships through professional customer service, engagement, and business solutions. We value teamwork, communication, and continuous professional growth.

Position Overview

We are seeking a Client Service Associate to support client relationships and contribute to a positive service experience. The ideal candidate is personable, organized, and comfortable communicating with clients and team members in a professional environment.

Responsibilities

• Provide professional and responsive service to clients.
• Assist with client questions and service-related requests.
• Maintain accurate records and documentation.
• Support client engagement and relationship-building initiatives.
• Communicate information clearly and professionally.
• Collaborate with internal team members to address client needs.
• Assist with administrative and operational tasks as needed.
• Represent the company professionally in all client interactions.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Good organizational and time-management skills.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Previous client service experience is helpful but not required.