Client Services Associate

Who we are:
 
Crewe Advisors is a comprehensive wealth advisory firm founded to serve the needs of high net worth and ultra-high net worth families, business owners, and corporate executives. Our team of seasoned professionals work to achieve our clients’ long-term objectives by addressing all aspects of our clients’ financial affairs including investment management, estate planning, tax planning, wealth transfers, business sale, and succession planning.   

About the Role: 
We are seeking an organized, proactive, detail-oriented, and highly professional Client Services Associate to support two Wealth Advisors in our Salt Lake City office. Candidates should be motivated to create the best client-facing experience in our industry. This role will report to the two Wealth Advisors as well as to the Director of Client Services.   

Hours:

This role is onsite in our Salt Lake City office.

Monday - Thursday 8am-5pm

Friday 8am - 2pm

Responsibilities: 

• Provide white-glove customer service to clients on accounts and other various needs. 


• Complete tasks & paperwork for several processes including client onboarding, private fund entry, and account management. 


• Support advisors by helping prepare for and completing follow-up tasks from client meetings including preparation of financial plans, balance sheets and net worth statements, performance reports, portfolio proposals, and various presentations for client meetings.


• Assist advisors with the organization and analysis of client information, periodic reporting, preparation of financial plans and responses to client questions. 


• Understand and adhere to internal compliance and external requirements necessary for clients. 


• Assist with coordination for wealth planning items, i.e. tax planning, tax return review tasks, etc. 


• Assist with coordination of insurance and annuities including completing paperwork, obtaining in-force illustrations and snapshots, updating values, and coordinating annual allocation updates
  


• Any additional tasks as they come up or as the business evolves to support the team. 

Required Qualifications: 

• Strong organizational skills and attention to detail. 


• Proactive time management skills. 


• Excellent written and verbal communication skills. 


• Adhere to all compliance/risk procedures and follow corporate and industry protocols. 


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 


• Ability to thrive in a collaborative team environment. 

Preferred Qualifications: 

• 2+ years financial industry experience and/or bachelor's degree in relevant field. 


• Series 65 License (or equivalent).   


• Experience with CRM software and data management. 


• Experience with processes and procedures at Charles Schwab and/or Fidelity (Wealthscape) advisor portals. 


• Experience with financial planning softwares.


• Experience or qualifications with insurance and/or annuities
  

We offer competitive pay and a fantastic opportunity for learning and growth. Full-time employees receive medical, dental, and vision coverage, with a generous contribution towards medical costs. Basic life and AD&D insurance are provided by Crewe Advisors. We also offer a 401(k) plan with company match after 6 months of employment. Enjoy flexible paid time off and 10 paid holidays! 

The safety and security of our employees and clients is our top priority. All offers of employment at Crewe Advisors are contingent upon a clear background check.