Client Services - Insights & Analytics Lead

Who is Fetch
 

Founded in 2013, Fetch provides delivers a mobile platform that transforms the how consumers interact with the brands they love. By providing a rich experience, Fetch is able to gather valuable data about shopper behavior enabling brands to engage with shoppers at ever every stage in their life with food from inspiration through purchase and finally...eating.
 

The Client Services Insights & Analytics Lead (CSIA) will manage & support multiple client relationships and lead Insight & Analytics of long-term partnerships. The day to day responsibility will include seeking to understand core business objectives of partner companies to find data & analytic solutions within our capabilities. The CSIA will lead as an architect, an analyst, and a story-teller to drive data-drive actionable insights enabling the execution of unique brand experiences within our platform and ultimately building 1:1 consumer connections for our Partners.

What you get to do

• Architect – Insightful model Ideation
• Partner with Data & Analytics on the ideation of models to provide Partner category & customer insights.
• Analyst - Interpretation - Description - Prediction - Prescription
• Lead the interpretation of results to go beyond the “what” and identify the “why” leading to the “how” to solve and provide actionable opportunity.
• Storyteller – Complex analytical results converted into simple & succinct stories
• Lead the creation & adaption of narratives or dialogues on data-based and analytic driven Partner Category/Customer stories that provide an illustration to the Fetch Consumers journey and their life of food.

What you should have in your tool bag
 

• Minimum of 3-5 years of insights & analytics cross-functional relationship management experience managing multiple stakeholders
• Passion for helping brands strengthen their relationship with Consumers
• Highly organized and proven ability to manage multiple projects simultaneously
• An odd affinity for the pace of work that a startup offers
• You find yourself excited to tell people about what we're building here at Fetch. You wake up truly excited because you know what you do today will directly impact a young growing company.
• Experience delivering marketing communication, technology or data-driven solutions to CPG organizations
• Bachelor's degree in Business, Finance, or Economics

Core Responsibilities
 

• Assist in client on-boarding and forecast processes by delivering data driven insights to help partners plan and deliver on aligned KPIs & objectives.
• Build & Manage the post promotional event analytics database to leverage historical learnings against future events for direct to consumer tactics
• Create & support weekly & monthly rituals & routines and liaise among the CPG partners to ensure effective communication, prioritization and execution
• Ad-hoc analysis and reporting to support business needs using Tableau and Advanced Excel skills while becoming familiar on how to “speak in and translate to” client systems and processes
• Analyze and report business performance (market share, volume and revenue trends and drivers, competitive performance)

All your information will be kept confidential according to EEO guidelines.