Client Solutions Manager

We pride ourselves in taking care of our most closely held relationships. From our employees, to our clients, to our candidates; looking out for their needs and concerns is paramount to our success. Doing so has allowed us to establish successful, long-lasting, and mutually beneficial partnerships with those we work with. As a company, our goal is the bridge the gap between great people and fulfilling careers and we’re looking for you to join our team!

Responsibilities in a nutshell…

Our Client Solution Managers are responsible for end-to-end sales including the creative development and execution of sourcing strategies and recruiting plans for our clients. The Client Solutions Manager develops relationships with our top tier client base while helping Trustech attract the best talent available.

Primary objectives include managing client relationships with Directors, Managers and C-level executives at some of the top companies in the Salt Lake area. Helping to screen candidates, conducting interviews, making recommendations to hiring managers and helping to guide the recruiting process.

Our Client Solution Managers are…

• Leaders: Motivated to improve themselves and those around them. Ambitious and career driven. Looking for opportunities to expand their knowledge and mentor others.
  


• Resourceful: Able to critically think out problems to find the best solution. Also have the awareness to know when outside help is needed.
  


• Organized: Juggling multiple responsibilities, deadlines, and communications that vary day to day.
  


• Entrepreneurial: Always looking for ways to help grow the organization. Realize that team success is reliant on proactively building relationships and looking for opportunity.
  

Getting granular…

• Develop and build on relationships with our existing client base.
  


• Collaborate with client hiring managers and the recruitment team to understand and strategize fulfillment.
  


• Conduct intake meetings with client managers to set expectations, and maintain communications throughout the recruiting process.
  


• Network and build strong relationships with prospective clients and candidates by providing strategic guidance and advice.
  


• Review candidate resumes and assess their qualifications and fit.
  


• Conduct phone screens, provide candidate assessments, and recommend viable candidates to Trustech client managers for further consideration.
  


• Manage the interview schedule for candidates and client managers to ensure nothing falls through the cracks.
  


• Document all candidate interactions in our ATS to insure we have the necessary information to successfully represent each candidate we come in contact with.
  

What you bring to the table…

• 2+ years of full-cycle recruiting
  


• Experience working with SaaS based software, including those for applicant tracking (ATS), customer relationship management (CRM), and Project Management. We use Zoho One.
  


• Ability to cultivate relationships with top level technology leaders.
  


• Excellent verbal, written, and interpersonal communication skills.
  


• Able to think on your feet and resourcefully solve problems.
  


• Strong organizational and prioritizing skills.
  


• Strong work ethic, sense of urgency, and tech savvy.
  


• Bachelor's Degree preferred; Preferably in Business or Technology.