Client Solutions Manager - Remote

Req ID: 369209\n\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\n\nWe are currently seeking a Client Solutions Manager - Remote to join our team in United States (US).\n\nClient Solutions Manager \n(Also referred to as a Client Success Manager in similar organizations) \n \nAbout the Role \nAs a Client Solutions Manager, you will own both account growth and delivery excellence across a portfolio of mid\u2011market clients. This role is ideal for someone who enjoys building relationships, uncovering new opportunities, and ensuring high\u2011quality delivery across application services.\n\nYou\u2019ll work across sales, solutioning, and delivery teams to help clients modernize, enhance, and evolve their applications \u2014 while driving meaningful growth within a mature portfolio.\n\nWhat You\u2019ll Do \n\n\nGrow Client Accounts \n\u2022 Identify and pursue new opportunities within existing mid\u2011market accounts. \n\u2022 Build pipeline through prospecting, partner channels, and internal leads. \n\u2022 Understand client goals and position the right NTT DATA solutions to support them.\n\nLead Client Success \u0026 Delivery \n\u2022 Serve as a trusted advisor, guiding clients from discovery through proposal and delivery kickoff. \n\u2022 Translate sold work into clear delivery plans (scope, timeline, resources, risks). \n\u2022 Oversee delivery execution across projects and managed services, ensuring a smooth client experience. \n\u2022 Monitor performance, SLAs/KPIs, and drive continuous improvement. \n\u2022 Resolve issues quickly to maintain strong client satisfaction.\n\nDrive Operational \u0026 Financial Health \n\u2022 Manage delivery financials, including budget alignment, burn, and margin awareness. \n\u2022 Maintain accurate forecasting and opportunity tracking in CRM. \n\u2022 Coordinate internal teams and third\u2011party partners to ensure successful outcomes.\n\nWhat You Bring \n\u2022 8+ years of experience in applications delivery, account management, or sales/growth roles. \n\u2022 Proven ability to grow accounts, open new opportunities, and drive land\u2011and\u2011expand motions. \n\u2022 Experience managing multiple small accounts with strong prioritization and communication skills. \n\u2022 Solid understanding of application services, modernization, enhancements, and managed services. \n\u2022 Ability to shape solutions and articulate clear value propositions to technical and non\u2011technical audiences. \n\u2022 Strong business and financial acumen, including forecasting and margin awareness. \n\u2022 Excellent relationship\u2011building skills with senior stakeholders. \n\u2022 Strong leadership, problem\u2011solving, and communication abilities across cross\u2011functional teams.\n\nWhy This Role Matters \nThis is a high\u2011impact role for someone who enjoys both client growth and delivery leadership. You\u2019ll help shape the future of a mid\u2011market portfolio, strengthen client relationships, and drive meaningful business outcomes \u2014 all while working with a supportive, collaborative team.\n\nAbout NTT DATA\n\nNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world\u2019s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R\u0026D.\n\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client\u2019s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\n\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you\u0027d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.\n\n#LI-NorthAmerica\n\nINDHCLSMC\n