Client Support Professional

Job description summary: 

Provides excellent customer service to major fortunte 500 companys that we use everyday; telecomunications, travel agents, office supplies, tax services, road side assistance and more. We make sure that the companies we service get the best agents to represent there products and services. Our agents deal with customers through telephone conversations or by online chat. We work from home diligently to ensure that an excellent standard of customer service and high level of customer satisfaction is achieved.  

Education:

• High School Diploma or GED


• Must be at least 18 years of age


• Must be a US Citizen or legal resident 

Requirements Needed:

• Must have at least 6 months of Customer Service Experience


• A Computer Desk or Laptop


• A Secured Phone Line: LAN Line or VOIP


• Hardline Connection: DSL Internet with Ethernet Cord


• Headset with a Mic for the computer


• Pass a Background Check 


• A Work Space in the Comfort of your Home

Computer Requirements:

• Processor: 1.4 GHZ or better (2 GB RAM or better RECOMMENDED) If upgrading from a slower processor, consider purchasing a new system. It is usually more cost effective.


• Client Systems cannot use Windows Vista and Windows XP


• Hard Drive: 80 GB with at least 15GB of free space CD-ROM : 48X Speed CD-ROM R/W, R/W DVD, or a 3 1/2 Sound Card & Speakers: 32-bit sound card and a pair of desktop speakers


• 19 inch or larger monitor (two monitors are very helpful not required but are recomended)