Client Technologies Technician - Advanced

Job Title

Client Technologies Technician - Advanced

Location

955 Park Street, Columbia, South Carolina

Responsibilities

Daily Responsibilities

·       Manages
SCDOT Microsoft Endpoint Configuration Management environment, which includes
Microsoft Best Practices while
deploying software and patch management in accordance with SCDOT agency and IT
Services policy and procedures.

·       Deploys
Microsoft Windows operating system and patches, Microsoft Office Suite, and
patches as well as other agency software as needed to maintain compliance with
licenses and agency policies.  Deploys
DELL and other hardware patches to production servers, endpoints and hardware accessories
as needed to maintain compliance with licenses and agency policies.

·       Provides
reports on the status of software deployments, versions, and patch levels for
all SCDOT servers, desktops, laptops, and tablets.

·       Monitors Microsoft AppLocker settings and logs and
recommends settings on servers and endpoints. 

·       Maintains
open communication with Desktop Support Manager and IT Systems concerning
Microsoft MECM environment and software deployment needs.

·       Monitors
Cloud Management Gateway.

·       Assists with upgrading software on servers and
endpoints devices to maintain compliance with vendor software life cycle,
hardware life cycle, and schedule upgrades to software. 

·       Performs other related duties as required.

Monthly Responsibilities

·       Observes and checks on available hardware and
software patches from DELL, Microsoft, and Recast for monthly patch management
of servers, endpoints, and hardware accessories. 

·       Attend Endpoint Technician meeting each month.

Required Skills

1.      3+ years of experience with Microsoft
Endpoint Configuration Management (MECM).

2.      3+
years of experience packaging software for Microsoft Endpoint Configuration
Management (MECM) distribution to Windows Client using Bare Metal and Software
Center.

3.      3+
years of experience with hardware and software patch management using Microsoft
Endpoint Configuration Management (MECM) and DELL Client System Inventory
Agent.

4.      2+
years of experience with Microsoft PowerShell.

5.      1+
year of experience with Microsoft Active Directory.

6.      1+
years of experience with Microsoft DNS.

7.      1+
years of experience with Microsoft DHCP scopes.

8.      1+
years of experience with Microsoft Sites and Services.

Preferred Skills

1.      Experience with Microsoft AppLocker.

2.      Experience
with Microsoft Group Policy.

3.      Experience
with Microsoft Intune.

4.      Experience
with Microsoft Cloud Management Gateway.

5.      Experience
with Recast Server and Manage Right Click Tools.

Required Education/Certifications

·       Associate’s
degree or higher

Interview Process

·       In person.

·       A second interview may be requested.

·       Interviews will be scheduled 3 to 4 days after
the position closes unless SCDOT is in emergency operations.

Reporting Structure:

Reports to: Management in Desktop Support at SCDOT
Headquarters Building.