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Clinic Billing and Patient Account Manager

Job Description - Clinic Billing and Patient Account Manager



Benefits:


  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Paid time off

  • Training & development





About Us 
At Southern Missouri Community Health Center, we’re committed to delivering compassionate, high-quality care to our community. We believe that strong administrative leadership is essential to supporting our clinical teams and ensuring patients receive the care they deserve. If you're a detail-oriented, people-focused professional with a passion for healthcare operations, we want to hear from you. 



Job Summary 
We’re seeking a dynamic Billing & Collections Supervisor to lead our billing, collections, and outreach teams. This working supervisor role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring staff, and has a strong grasp of third-party payer systems and compliance standards. 



Key Responsibilities 



Supervision & Staff Development 

  • Lead and coordinate billing, collections, and outreach staff

  • Recruit, train, and evaluate team members

  • Facilitate regular team meetings and promote a positive work culture


Billing & Collections Oversight 

  • Maintain accounts receivable under 30 days

  • Approve patient account adjustments and oversee statement cycles

  • Conduct quarterly coding, denial, and slide audits

Compliance & Reporting

  • Ensure HIPAA and regulatory compliance

  • Provider Credentialing

  • Build and maintain reports for copays, account balances, bad debt, and more

  • Stay informed on healthcare trends and regulatory changes


General Duties 

  • Provide excellent customer service to patients and clients

  • Assist in other clinic areas as needed

  • Attend management meetings and training sessions


Minimum Qualifications 

  • Associate’s degree or equivalent experience (2–3 years in billing/coding)

  • Strong knowledge of third-party payer systems, coding, and insurance procedures

  • Excellent communication and computer skills (Windows-based environment)

  • Ability to manage staff performance and foster collaboration

  • Understanding of HIPAA and compliance regulations

  • Reliable transportation for occasional travel between clinics or training sessions

Preferred Qualifications

  • Some college coursework in healthcare or business

  • Two years of recent experience in medical/dental billing and coding

  • Prior supervisory experience

  • Familiarity with Medicare, Medicaid, and commercial insurance systems

Physical & Work Environment

  •  Ability to sit, stand, bend, and lift up to 25 lbs

  • Quiet office or hybrid environment with occasional travel

  • Reasonable accommodations available for qualified individuals


Ready to Apply?
If you're ready to lead a team that makes a difference in patient care and clinic operations, apply today! Submit your resume and cover letter to [email protected]
 
 


 


 




We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.








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