Clinic Nurse

Position Overview

The Clinical Nurse is responsible for supporting and extending the care and services provided to Allies’ Clinic patients. In addition to direct patient care, the Nurse will assess incoming patient information and concerns, direct people to resources, and provide education about disease prevention and improving health outcomes. The Nurse works closely with our Medical Providers to establish standards for patient service, forge ongoing relationships with those to whom care is provided, ensures that regulatory guidelines are being followed, and is an advocate for ALLIES’ mission. The Nurse reports directly to the Senior Director of Clinical Services and will work collaboratively with other clinic and agency staff, and a multitude of agencies.

Mission

To improve health and well-being, ALLIES provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of HIV, viral hepatitis, and sexually transmitted infections.

Vision

ALLIES envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.

Responsibilities

· Prepare patients for and assist with examinations, treatments, testing, lab work, and follow-up care

· Maintain accurate, detailed reports and records in Electronic Heath Record (EHR) system, as well as answering EHR portal messages from patients

· As appropriate to credentials, education, and experience, assist providers in the completion of clinical, administrative, and documentation responsibilities

· Guide and integrate the clinical staff’s development of skills and use of technology and resources

· Oversee pre-exposure prophylaxis (PrEP) program

· Triage incoming phone calls, manage prescription refills, review lab results and communicate as the patient provider liaison

· Design and deliver education to enhance patient’s ability to make informed healthcare and treatment decisions, such as diabetes management education or injection training

· Work with individuals, families, or other groups to improve the overall health of communities

· Assist the clinical staff when needed: triaging patients, delivering injections, performing phlebotomy

· Work closely with case managers, clinical social worker, and outreach team to ensure wraparound care

· Prior authorizations for procedures and medications

· Patient retention, quality measures and gaps in care

· Provide feedback to improve clinic services

Organizational Expectations

· Seek out up-to-date information about Allies’ programs and services, as well as relevant local, regional and national health statistics that will inform and support our Mission

· Improve job knowledge by remaining aware of new regulations and best practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

· Embrace and exemplify organizational standards and guiding principles for processes, protocols, and utilization 

· Commit to Allies’ promise to sustain and extend diversity, equity, and inclusion

· Contribute to efforts which build and reinforce Allies’ distinctive, effective, and ethical practices

Knowledge Skills and Abilities

The Clinical Nurse should have demonstrated experience in the following areas:

· Scope and responsibilities associated with providing care in a medical setting

· Direct involvement with and development of a significant initiative or process within a healthcare organization

· Exhibiting competence working with a diverse patient demographic such as LGBTQ+ individuals, patients with mental health concerns, people living with HIV, patients with high health anxiety, people who use drugs, and patients who have experienced trauma

· Utilization of electronic health record software for patient demographics, medical care, and scheduling

· Recurrent knowledge of regulatory processes and payer systems such as Medicare, Medicaid, managed care, and private sources

· Microsoft Outlook and software programs such as Word and Excel

· Very strong interpersonal skills, with the ability to establish and maintain relationships with patients, co-workers, visitors, and non-agency representatives

· Basic familiarity with issues in infectious disease (ideally HIV/AIDS), reproductive services, and/or primary care

· HIPAA and Act 148 standards

· Common safety hazards and processes to maintain safe work environment

· Knowledge and understanding of local, state, and federal regulations related to area of service

· Balancing and prioritizing patient and administrative responsibilities

An Associate’s Degree in nursing is required; a Bachelor’s degree is preferred as is a minimum of 3 years of experience in the field. Current PA state Nursing licensure is required. 

The Clinical Nurse will be called upon to engage in physical activity appropriate to a primary medical care environment including the capacity to stand or sit for extended periods. Current PA child abuse, PA criminal history, Federal criminal history clearances, and verification of TB test performed within the last year are required within the first 30 days of employment.

Salary for this position begins at $70,000- $75,000 commensurate with relevant education and experience. We comply with EEOC.