Clinic Rehab Assistant - Wound Care

TRIA is looking to hire a Clinic Rehab Assistant to join our wound care rehabilitation team!  Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. 

Position Summary:

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Patient & Clinic Flow

• Greet patients and families upon arrival and provide basic assistance as needed 
• Notify therapists/providers when patients arrive 
• Assist with rooming patients and preparing them for treatment 
• Support patient positioning and comfort during wound care visits 
• Monitor patient wait times and assist with flow as directed 

Wound Care & Treatment Support 

• Prepare wound care carts prior to treatments (supplies, PPE, dressings) 
• Set up and break down treatment rooms for wound care visits 
• Assist therapists and providers during wound care treatments within training and scope 
• Support bedside wound care with therapists as assigned 
• Assist with paging MDs, PAs, NPs, and Access Assistants when needed 
• Coordinate patient transport using approved paging workflows 

Cleaning, Safety & Infection Control

• Clean and reset rooms between patients following infection control standards 
• Complete daily cleaning checklist and initial when complete 
• Clean wound carts, modality carts, treatment surfaces, chairs, stools, and countertops
• Empty dirty linen bags and manage linens appropriately 
• Check temperatures for paraffin, splint pan, hydrocollator, and cold packs 
• Report broken or damaged equipment and submit work orders

Supply & Equipment Management

• Stock wound care and clinic supplies 
• Take inventory of needed supplies and assist with ordering as directed 
• Check medication and supply expiration dates (weekly/monthly tasks) 

Administrative & Support Tasks

• Assist with faxing, copying, and organizing clinic materials 
• Complete daily task lists and sign off when complete 
• Assist with general clinic organization and support tasks as needed

Work Schedule:

1.00 FTE
Mon 1015-645
Tue 9-530
Wed 730-4
Thurs 8-430
Fri 745-415

Preferred Qualifications:

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
• Knowledge of medical terminology.  

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!