Essential Job functions :

• Greets patients and directs patients into the clinic and to the appropriate staff member for treatment.

• Answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual.

• Demonstrates appropriate telephone etiquette answering the phone timely and the using correct introduction.

• Maintains safe / orderly working environment for patients and staff, being sure work areas are clean and organized.

• Maintains all Physical Therapist schedules accurately, scheduling all future appointments including all pertinent information.

• Cleans treatment tables and changes pillow cases after each patient.

• Stocks carts and tables with towels and pillow cases and replenishes sound gel, massage lotion etc. when necessary.

• Cleans hot pack and cold pack machines every week.

• Takes inventory weekly and submits appropriate order list every Friday.

• Keeps clinic clean and orderly at all times making sure all equipment and supplies are returned to appropriate areas.

• Performs various clerical duties including faxing, photocopying, filing.

• Empties hampers every hour.

• Dusts work areas, carts, tables, walls weekly.

• Establishes and maintains a positive working relationship with all staff members.

• Protects the privacy and confidentiality of patients and employees.

• Lubricates cables, equipment arms, treadmills etc. weekly.

• Prepares hot / cold packs, electrodes for staff.

• Removes and returns electrodes, hot / cold packs from patients.

General Job functions:

•  Schedules patients for future appointments when necessary.

• Other job duties as required.

Physical Job Requirements:

• Pushing and Pulling, taking frequency into consideration.

• Physical strength to lift heavy objects, carts, or items, taking frequency into consideration.

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.

• Physical agility, which includes ability to maneuver body while in place.

• Dexterity of hands and fingers.

• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

• Balance is maintained during climbing, bending and/or reaching.

Education, Certification, Computer and Training Requirements:

• High School Graduate/GED required.

• 0-1 years experience required.

• BLS Certification required.

• Ability to communicate in English, both orally and in writing required.

• Good interpersonal skills required.

• Accurate computer data entry skills required.

• Ability to organize and perform multiple tasks in a timely manner

• Strong multi - tasking, organizing & priority setting required.

• Knowledge of medical office and terminology preferred.

• Previous office and computer experience preferred.

• Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.

• Experience with Standard Office Technology in a Window based environment preferred.