Clinical Assistant (OrthoTech or MA)

General Job Summary: Contributes in the delivery of excellent orthopaedic care in a patient centered environment while focusing on their individual needs.

Essential Job Functions:

• Responsible for all aspects of providing quality orthopedic care relating to casting including, but not limited to: care in the cast room for patients requiring immobilization including: applying, removing and assessing need for change of all types of orthopedic immobilization devices.
• Responsible for the safe and efficient use of the cast saw.
• Works interchangeably with Medical Assistance as needed. 
• Individual must possess the ability to work independently, perform multiple tasks, work as a team to accomplish practice goals, and maintain strong organizational skills.
• Maintains adequate casting supplies.
• Inspects and maintains autoclaves, cast saw vacuums, and other equipment.
• Sterilize instruments.
• Responsible for patient brace/crutch fitting and product education.
• Assist patients in personal hygiene needs when warranted.
• Educate patients on their financial responsibility for products dispensed to them.
• Compliance with HIPAA, OSHA, and safety standards of the organization.
• Ensure certifications are current and up to date.
• Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. 

Education/Experience: 

• High school diploma.  
• Registered/Certified Medical Assistant, Registered Orthopaedic Technician certification required or Athletic Trainer certification.   
• Two to three years of previous clinical experience preferred.  
• CPR/AED and First Aid certification preferred.  

Other Requirements: Schedules will change as department needs change, including overtime and weekends. Travel as needed.

Performance Requirements:

Knowledge:

• Knowledge of the Companies Mission, Vision and Values.
• Knowledge of body mechanics.
• Knowledge of electronic health records. 
• Knowledge of OSHA and HIPAA guidelines
• Knowledge of medical practice care and terminology.
• Knowledge of examination, diagnostic, and treatment room procedures.

Skills:

• Strong attention to detail and organizational skills.
• Strong follow through discipline.
• Strong in tact and diplomacy in interpersonal interactions.
• Strong critical thinking skills.
• Strong customer service skills.
• Strong teamwork skills.
• Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. 

Abilities:

• Ability to react calmly in emergency or stressful situations.
• Ability to adapt to clinic functions in a timely manner.
• Ability to work on a team while maintaining positive and professional relationships.
• Ability to project a pleasant and professional image.
• Ability to proactively plan, prioritize, and complete tasks.
• Ability to demonstrate compassion while caring for others.
• Ability to use good reasoning and judgment and react calmly in emergency situations.

Equipment Operated: Standard medical and office equipment.

Work Environment: Medical office and exam/procedure room settings.  

Mental/Physical Requirements: Standing and walking 90 % of the time. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.