Employment Status:

Full time

Shift:

Night (United States of America)

Facility:

1906 Belleview Ave SE - Roanoke

Requisition Number:

R153134 Clinical Coordinator - RN - Quality Response - Nights (Open)

How You’ll Help Transform Healthcare:

• The Clinical Coordinator is a vital member of the interdisciplinary healthcare team responsible for shepherding quality patient outcomes through evidence-based care coordination and frontline clinical respond and engagement. This role focuses on early identification, response, treatment and documentation related to the high-risk diagnoses sepsis and stroke, while also participating in quality initiatives, education, and process improvement ideation. This role affords the ability to intervene at the elbow to ensure excellent care is delivered to patients at risk of sepsis and stroke and support their best possible outcomes.

• Collaborate with physicians, nurses, and other healthcare professionals to support evidence-based care delivery and improve patient outcomes.
• Provides clinical oversight and direction to frontline staff in identifying and managing patients with the condition’s sepsis and stroke.
• Participates in patient care activities for high-acuity cases, rapid response events such as sepsis alerts, regional stroke alerts and care coordinating.
• Monitors Emergency Department for signs of clinical deterioration and escalates concerns appropriately.
• Responds to clinical alerts and assists with timely and accurate documentation related to patient status and care provided.
• Educates staff on best practices, quality standards, and clinical protocols to enhance disease recognition, documentation, and management.
• Contributes to quality improvement initiatives by identifying performance gaps, supporting interventions, and tracking progress.
• Serves as a clinical resource across the enterprise for best practices related to disease-specific care and patient safety.
• Provides direct treatment support during emergent patient scenarios as needed to ensure optimal outcomes.
• Supports occurrence reporting and helps identify potential patient safety issues, participating in follow-up and resolution efforts.
• Maintains current knowledge of clinical and regulatory standards related to quality and safety.
• Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.  
• Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.
• Monitor ED for patients who are developing symptoms of sepsis and escalate concerns.
• Determine responding order of operations by recognizing areas of greatest need.
• Recognize gaps in treatment and escalate missing orders and documentations to the care team.
• Provide real-time feedback to staff on bundle compliance, appropriate triage screening, OPA responses, orderset use, etc.
• Work is accomplished without considerable direction. Frequently, the QRN, must adapt and respond to organization needs, current responsibilities and changing priorities.

What We Require:

Education: Graduate of an accredited School of Nursing required. Bachelor’s degree Preferred.

Experience: Three years of RN experience required. At least 2 years of experience in relevant specialty or department, as defined by the department, desired. (ex: hospital setting, vascular, rehab, long term care, home health, cardiology, ambulatory, surgery)

Licensure, certification, and/or registration: Current VA RN license required.

Must obtain & maintain appropriate certifications as defined by the department.

Life Support: AHA BLS-HCP required within 1 year of hire.

Other Minimum Qualifications:  Effective interpersonal, communication, and team-working skills required. Strong critical thinking, conflict resolution, organization and effective judgement abilities required. Must successfully complete orientation and competency validation requirements. Must be able to meet essential job functions.

Demonstrates excellent problem solving, interpersonal, communication, priority setting and work competency skills.  Promotes a respectful, inclusive culture of service excellence. Excellent problem-solving skills and ability to exercise independent judgment. Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies. Working knowledge of various computer software applications. Must be detailed oriented, able to synthesize complex data and utilizes sound clinical judgement based on years of leadership and clinical experience.  

Savvy with crucial conversations.  Intuitive and autonomous, anticipates nursing practice needs.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

DANA JOHNSON

Recruiter Email:

[email protected]

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive.  That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training