Clinical Director

Summary: 

Responsible and accountable for the strategic management and growth of the assigned center. Provides supervision of Physician's Plan programs and services and drives business performance by ensuring patients experience the best possible weight loss counseling and achieve positive results. Developing/implementing product and service promotions to increase patient purchases. Monitoring and increasing new patient prospects and retention of current patients. Providing leadership by instilling passion as direction to staff and therefore to patients by performing the following duties. 

Duties and Responsibilities include the following.  Other duties may be assigned.

Managerial: 

• Supervises general operations of the practice and must be able to fully train and perform any of the required clinical functions including front desk, medication dispensing; as well as patient weigh-ins, injections, and blood pressure calculation. 


• Ensures office environment is always welcoming, and clean and reflects the best possible image for Physician’s Plan, maintains an office in full working order, and coordinates minor repairs and problems. 


• Directly supervises all employees of the assigned center. 


• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 


• Responsible for interviewing, hiring, and training employees. 


• Responsible for planning, assigning, and directing the work of staff. 


• Responsible for appraising the performance of staff. 


• Responsible for motivating, rewarding, and disciplining employees. 


• Addresses complaints and resolves problems. 

Clinical: 

• Oversees all aspects of the weight loss plans/services and ensures optimal communication with patients and prospects. 


• Can perform all the duties and responsibilities of the Clinical Coordinator. 


• Assists patients in identifying their current weight loss needs and presents program solutions that will best benefit them and ultimately increase weight loss results. 


• Presents Physician's Plan program to new patient prospects in an engaging and informative manner resulting in a closed lead (appointment scheduled).

Administrative: 

• Conducts/oversees food and beverage inventory and ensures that products ordered reflect current and forecasted trends. 


• Ensures compliance with company and government forms and regulations. 


• Creates and distributes uniform paperwork and forms for use in all centers. 

Practice Growth and Development:

• Develops and executes tactical promotions for new product introductions and cross-promotions (i.e., Botox). Reports results and relevant learning to other Clinical Directors/Owners as applicable. 


• Maintains awareness of new weight loss products and programs in anticipation of patient inquiries and provides stop-gap solutions to new competitive forces that appear in the surrounding market. 


• Responsible for off-site presentations to local businesses and organizations to increase awareness and trial for Physician's Plan. 


• Responsible for trade show preparation, including booth display, POP materials, collateral, and generating leads and new business opportunities for practice. 


• Develops sales strategies to use as well as implement and train other centers. 


• Initiates close patient relationships to better understand needs/goals and help identify business-building trends and opportunities for the practice. 
  

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Language Ability: 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

Math Ability: 

Ability to calculate figures and amounts such as discounts, commissions, proportions, percentages, circumference, and volume.  These skills are used to calculate amounts related to weight lost, product sales, etc. 

Reasoning Ability: 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Computer Skills: 

To perform this job successfully, an individual should have knowledge of Microsoft Office 365; MD Scripts Dispensing Software, and Patient Software.  Some of these programs will be taught during training. 

Education/Experience: 

Bachelor's degree (B. A.) from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. 

Certificates and Licenses: 

Knowledge of basic nutritional guidelines as related to weight loss. (Personal Experience or Certification) 

Knowledge of aesthetics procedures for an explanation, sales, procedure, and assisting. 

Knowledge of lap band adjustment procedures for explanation, set-up, procedure, and assisting and reporting in centers where this procedure is performed. 

Equipment: 

Body Composition Scale 

Blood Pressure Machine 

Blood Pressure Manual 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to use their hands and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

The noise level in the work environment is usually moderate.