Clinical Research Coordinator

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe.   

We are currently hiring a Clinical Research Coordinator. The Clinical Research Coordinator (CRC) will work under the guidance of senior research staff to support the daily activities of early phase oncology clinical trials. The CRC ensures the accurate and timely conduct of clinical research, adhering to protocols, regulatory requirements, and patient safety standards. This role involves direct patient interaction, data collection, and maintaining compliance with Good Clinical Practice (GCP). The Clinical Research Coordinator will be assigned multiple protocols at any time for which they will oversee the aspects of assigned protocols with planning and coordinating patient participation in the trial. Also, this role is responsible for implementation as well as completion of protocol specific requirements, providing accurate, up to date information to all team members involved with any aspect of carrying out protocol specific requirements.

Work Schedule:  Monday-Friday 8:00am-5:00pm

Location:  START Grand Rapids, MI

Essential Responsibilities: 

• Communicate on a regular basis with Study Sponsor’s, CRO’s, staff, etc. regarding questions, concerns, as well as status of the protocol.


• Monitor the overall day-to-day conduct of assigned studies in accordance with the specified protocol requirements, Standard Operating Procedures, and Good Clinical Practice to ensure integrity regarding all aspects of the study.


• Create/review forms created or revised for assigned trials to assure protocol compliance.


• Maintain files using standardized study document labeling and filing procedures.


• Implement initial protocol and amendments, training staff who will be involved in patient treatment and management.


• Maintain an up-to-date contact list.


• Assist with patient screening and determination of eligibility.


• Facilitate the informed consent process ensuring that consent is appropriately completed.


• Prepare and manage source documents according to standard operating procedures.


• Recognize deviations to the protocol and will work with leadership and staff to address corrective actions to prevent deviations. 


• Assist data coordinator team with case report form completion and query resolution.


• Work with the Principal Investigator to complete and submit Serious Adverse Event reports.


• Perform protocol specific closeout related activities in conjunction with the data coordinator.


• Provide documentation for all deviations whether related to the protocol or a SOP.


• Ensure that all team members involved understand and adhere to assigned protocols.
  

Required Education and Experience:

• High School Diploma or GED.


• 2 years of clinical research experience.


• Basic understanding of oncology clinical trials, particularly Phase 1 studies.
  


• Strong attention to detail and accuracy in data collection and documentation.
  


• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  


• Excellent organizational and time-management skills.
  


• Strong communication skills, both written and verbal.
  


• Ability to interact professionally with patients, study staff, and external stakeholders.
  


• Working knowledge of GCP and regulatory requirements.
  


• Proficient in Microsoft Office Suite and clinical trial management software.
  

Preferred Education and Experience:

• Experience working in an oncology setting.

Best-in-Class Benefits and Perks  

We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:  

• 401(k) retirement savings plan with employer match  

• Eligibility for an annual performance bonus, based on role and company results  

• Generous paid time off and paid holidays  

• Comprehensive medical, dental, and vision coverage and optional insurance options  

• Company  p‑aid life and disability insurance for added financial protection  

• Employee Assistance Program (EAP) providing confidential, no ‑cost support for you and your family from day one  

• Flexible FSA and HSA plans to support your financial wellness  

• Commitment to a supportive environment that values balance, wellbeing, and flexibility  

• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.  

More About START  

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history.  

Learn more at STARTresearch.com.   

Ready to be part of a team changing the future of cancer treatment?  

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.  

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.