Club Attendant

The purpose of the Club Attendant is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.

General Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.


• Responsible for answering the phone and providing appropriate information to customers.


• Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.


• Accurately account for all credit card and cash handling transactions.


• Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.


• Ensure rental equipment is properly checked out and accounted for.


• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.


• Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.


• Assist in snack bar area when on occasion or as needed.


• Driving golf carts and parking them in the staging areas.


• Other duties as assigned.

Education:

• High school diploma or equivalent.


• Experience in a retail environment.


• Golf Course experience is preferred but not a pre-requisite.

Experience

• Proficiency in Microsoft Word, Outlook and Excel.


• Must have attention to detail.


• Knowledge of Point-of-Sale systems is helpful.


• Previous golf related experience ideal.


• Previous guest service and cashier experience preferred.


• Excellent written and oral communication skills required.


• Positive interpersonal skills required.


• Must be fluent in verbal and written English.


• Basic computer and typing skills are required.

Management Activities

• None