As a Coat Check Attendant, your primary responsibility is to provide exceptional service to our valued members and guests by efficiently managing their checked items with professionalism, kindness, and a genuine warmth. You will be the friendly face that greets and ensures their belongings are safely stored and returned.
Your role goes beyond the essentials; it's about creating memorable WOW experiences and maintaining a well-organized coat check area.
In this role, you will not only meet the essential functions but also contribute to the overall success of our coat check service and the exceptional experience we provide to our members and guests. Your commitment to hospitality and organization is at the heart of what we do.
Rate of Pay: $18.00 per hour. This role is considered entry-level
Schedule Option One: Sunday: off Monday: 5:00-10:00pm Tuesday: 5:00-10:00pm Wednesday: off Thursday: 5:00-10:00pm Friday: 5:00-10:00pm Saturday: off
Schedule Option Two: Sunday: off Monday: off Tuesday: off Wednesday: off Thursday: 11:00am-5:00pm Friday: 11:00am-5:00pm Saturday: off
Job Responsibilities:
Treat members, guests & employees with fairness, integrity, positivity, and consistency.
Deliver a strong & consistent work ethic.
Accept item(s) checked by members and guests by following number system implemented.
Return of proper item(s) to members and guests, following the same number system.
Thorough understanding of our check system upon inquiry.
Have a general familiarity of the Club in order to answer members’ inquiries.
Ability to keep Coat Check organized and items in numerical order.
Ability to make movements with fingers, hands, wrists, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Requirements
Sitting and standing for sustained periods of time.
Frequent lifting up to 25 pounds.
Movement with fingers, hands, wrists, legs, and arms.
Ability to grasp and reach, sometimes above shoulder level.
Ability to stoop, kneel and crouch.
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
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