Cocktail Server - Avenue Sky Lounge New York

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience.  Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Presents menus, answers questions, and makes suggestions for all beverage and food items.
• Inform guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enters all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Maintain general cleanliness of assigned stations and the entire venue.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all beverages in accordance with all state regulations and alcohol awareness training standards.
• Follows all company procedures when providing bottle service.
• Follows proper cash/payment card procedures.
• Complies with Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including: 
  • Ensures all lounge furniture is clean and free of debris
  • Sets tables with proper settings
  • Stocks side-stations with prescribed supplies             
  • Completes opening duties as assigned or directed.
  • Completes closing duties as assigned or directed.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all team members.
• Assist and/ or complete additional tasks as assigned