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Coffee Shop Manager

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Number of Applicants

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Job Description - Coffee Shop Manager


 The Coffee Store Manager is responsible for overseeing the daily operations of the coffee shop, ensuring a high-quality customer experience while managing staff, inventory, and finances. The ideal candidate will have a passion for coffee, exceptional leadership skills, and the ability to create a positive and productive work environment.  


Requirements

 

  • Management of operations 
  • Oversee daily store operations to ensure efficiency and high standards of quality. 
  • Implement and maintain store policies and procedures. 
  • Ensure compliance with health and safety regulations. 
  • Customer Experience 
  • Provide excellent customer service and resolve any customer complaints or issues. 
  • Engage with customers to promote products and enhance their coffee experience. 
  • Organize events or promotions to attract customers and increase store traffic. 
  • Staff Management 
  • Recruit, train and supervise baristas and support staff. 
  • Schedule staff shifts and manage payroll. 
  • Conduct regular performance evaluations and provide constructive feedback. 
  • Inventory Management 
  • Monitor inventory levels and order supplies as needed. 
  • Ensure proper storage and handling of food and beverage items. 
  • Conduct regular inventory audits to minimize waste and losses. 
  • Financial Management 
  • Prepare and manage budgets, ensuring that the store operates within financial targets. 
  • Analyze sales data and report on key performance indicators to improve profitability. 
  • Manage cash handling and bank procedures. 
  • Team Development 
  • Foster a positive and collaborative team environment. 
  • Encourage staff development and growth through training and mentorship. 
  • Lead by example and motivate staff to maintain high levels of performance. 

Original job Coffee Shop Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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