Collection Account Representative - Full Time

Join a growing, stable company established more than 40 years ago. CMRE is a recognized leader in the healthcare for serving clients by resolving unpaid balances without jeopardizing patient relationships. Our company has more than 300 valued team members.

• Work in a positive environment and be challenged. Management is here to teach you needed skills and knowledge to be successful.

• Have the freedom to work a full-time (40 hours) or part-time schedule (20-29 hours). Our operating hours are Monday through Friday only from 8:00AM to 5:30PM. No late nights or weekends!

• Benefits package for full-time employees includes paid vacation as well as elective medical, vision, dental, life and 401k after required employment periods

• We are centrally located in Brea with close access from the 55, 57 & 91 freeways.

What’s my role?

• Primarily making outbound calls and receiving inbound calls from patients and/or responsible parties

• Troubleshooting situations and overcome objections to payment utilizing customer service and negotiation skills. This includes addressing questions and concerns about balances owed to our clients.

• Follow company policies and all applicable laws regarding collections and healthcare.

Who is right for CMRE?

• Our success has been built on our patient centric approach to resolving issues and balances. This requires effective communication and people skills. Bilingual Spanish/English is a plus.

• We seek intelligent team members who can think quickly, multitask and problem solve.

• CRME looks for team players who are willing to work hard and want to achieve.

• Ideal background is either a student pursuing a post-high school degree/certification or someone with experience in healthcare, customer service, call centers or sales.

• We do require minimum typing and software skills. Preference for candidates with CollectOne experience.

CMRE is an EEO/AA/Diversity/Protected Veteran Employer

Required Education: high school or equivalent

All your information will be kept confidential according to EEO guidelines.