Collections Manager

This Isn’t Your Typical Finance Role…

At Boys & Girls Clubs of North Central Illinois, we believe every kid deserves a champion — and every champion needs a strong team behind them.

That’s where YOU come in.

We’re looking for a dynamic, organized, people-focused Collections Manager who is ready to combine finance, relationship-building, problem-solving, and mission-driven work into one exciting role.

This position is bigger than collections.

You’ll help:

• Keep youth programs running
• Support families with compassion
• Strengthen community partnerships
• Help funding flow into life-changing programs
• Build systems that make a real impact

If you love organization, communication, teamwork, and making a difference every single day — this may be the perfect role for you.

Why This Role Matters

Strong financial systems create stronger opportunities for youth and families.

As Collections Manager, you’ll help ensure:

• Kids continue accessing safe and supportive spaces 
• Families receive support and guidance 
• Funding and reimbursements are processed smoothly 
• The organization remains strong and sustainable 

You’ll play a key role in helping BGCNCIL continue changing lives across our communities.

How This Role Lives Our BLUE Values

Believe

You believe strong systems create stronger opportunities for youth and families.

Learn

You’re always looking for better ways to improve processes, communication, and efficiency.

Unite

You build positive relationships with families, donors, staff, and community partners.

Elevate

You help strengthen accountability, organization, and long-term sustainability across the organization.

What You’ll Do

Collections & Financial Stewardship

• Manage collections related to: 
  • Membership fees 
  • Donor pledges 
  • CCAP payments 
  • Grant reimbursements 
• Monitor accounts receivable and payment trends 
• Communicate with families, donors, grantors, and agencies 
• Create payment plans and support solutions for families 
• Help strengthen the organization’s financial sustainability 

CCAP & Grant Coordination

• Process CCAP certificates 
• Track attendance claims and reimbursement timelines 
• Communicate with CCR&R and funding agencies 
• Support grant reimbursement submissions 
• Ensure documentation is accurate and organized 

Systems, Reporting & Operational Excellence

• Maintain records in: 
  • QuickBooks       
  • Salesforce/MyClubHub       
  • Bill.com       
  • Excel       
• Prepare collection and reimbursement reports 
• Identify trends, risks, and process improvements 
• Support efficient and organized financial operations 

Relationship Building & Communication

• Support families with professionalism and empathy 
• Collaborate with Development, Finance, and Compliance teams 
• Build strong relationships with community partners 
• Communicate clearly, respectfully, and compassionately 
• Help create a positive experience for everyone you interact with 

Who Thrives in This Role?

You might be a great fit if you:

• Love organization and problem-solving
• Are detail-oriented but also people-focused
• Can balance accountability with compassion
• Enjoy improving systems and processes
• Communicate confidently and professionally
• Want your work to make a meaningful impact 

What We’re Looking For

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or related field preferred 
• 3+ years of collections, accounts receivable, or related finance experience 
• Experience  with: 
  • QuickBooks       
  • Salesforce/MyClubHub       
  • Bill.com       
  • Excel or similar systems 
• Strong organizational and communication skills 
• Ability to maintain confidentiality and professionalism 
• Experience with CCAP or childcare subsidy programs preferred 
• Bilingual in English and Spanish preferred  

Why You’ll Love Being Part of the BLUE Crew

• Mission-driven work that changes lives
• Collaborative and supportive culture
• Opportunities for growth and leadership
• Meaningful relationships and teamwork
• The chance to make a direct impact every day
• Work that matters beyond spreadsheets and reports

Working Conditions

• Full-time position averaging 40 hours/week 
• Primarily office-based in South Elgin 
• Limited remote flexibility as approved 
• Frequent communication with families, donors, agencies, and staff 
• Some schedule flexibility may be needed   

Ready to Make an Impact?

If you’re a finance professional who believes strong systems + compassionate communication create stronger communities, we’d love to meet you.

Every kid deserves a champion. Become a champion at BGCNCIL.