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Collections Representative

Job Description - Collections Representative

Byrider - 44 N. Rolling Meadows Drive - Fond du Lac, WI 54935

Collections Representative  (Consumer Finance)       

CNAC is Byrider's exclusive lending company. A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office.

Rewards for Collections Representative:                  

  • Annual compensation: $50,000.00 - $70,000.00
  • Top hourly rate based on experience + monthly bonus up to $2,000.00
  • Full benefits- Health, Dental, Vision, PTO, 401k
  • Career growth to Manager or Specialist
  • Industry-best customer program
  • 37 years in business
  • Growing national company    

 Responsibilities for Collections Representative:                

  • Collections, customer service, customer retention
  • Assist with lending/credit origination  
  • Help ensure branch compliance  
  • Demonstrate a high level of customer service 
  • Work with consumer finance software
  • Attend ongoing training classes      

Hours for Collections Representative:                

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Work most Saturdays (shorter day) with a weekday off
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary
  • Overtime as needed with OT pay

Requirements for Collections Representative:                

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check  
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