Collections Technician

COLLECTIONS TECHNICIAN
DIRECTOR’S OFFICE
HELENA, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The Director’s Office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today!

The Collections Technician plays a vital role in ensuring felony offender restitution is accurately collected and distributed for the State of Montana. This position serves as the Department of Corrections’ liaison to courts, State and Federal Probation and Parole Officers, government officials, and victims of crime—building strong relationships to keep the restitution process efficient, compliant, and transparent. The technician interprets court orders, responds to inquiries from victims and offenders, and provides account status updates to justice partners and internal staff.

In addition, the Collections Technician manages detailed financial tasks including accounts payable, accounts receivable, deposits, and reconciliation within the Department’s restitution system. Success in this role requires precise attention to detail, strong technical accounting skills, and a solid understanding of State and Federal laws and policies governing restitution. This position directly supports victims’ rights and contributes to the integrity of Montana’s correctional system.
 

QUALIFICATIONS
The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

• High School Diploma

• One year of job-related experience or education in accounting, financial transactions, or bookkeeping

   

Alternative combinations of education and experience will be considered on a case-by-case basis.

BENEFITS
Your service is rewarded with competitive compensation and generous State of Montana Benefits.
State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

APPLICATION INSTRUCTIONS
Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a “Relevant File”. In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to\: 

• Criminal history check
• Child/patient/offender abuse registries
• Reference checks

Effective March 16, 2026, this agency participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https\://www.e-verify.gov/.

NOTICES
Prison Rape Elimination Act (PREA) -  Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings.  In secure care facilities possession of tobacco products is prohibited.
 

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.