Collector

Fairway Financial

Collector - Subprime Auto Finance

About Us:

We're not your average finance company, and this isn't your average collections job. Fairway Financial is a high-growth subprime auto lender looking for a hungry, results-oriented Collector who knows how to get deals done. If you thrive in an environment where performance matters, then we want you on our team. 

Job Responsibilities:

• Drive daily outbound calls to reach customers with delinquent accounts


• Lock in payment arrangements, commitments, and follow-through


• Identify skips and use available tools to locate hard-to-find customers


• Push accounts forward - escalate to repo or legal when necessary


• Document all account activity and customer communication accurately and in real time


• Crush daily, weekly, and monthly collection goals


• Work closely with recovery and repo agents to manage risk


• Follow company standards and comply with all relevant laws (FDCPA, FCRA, etc.)

Qualifications:

• Proven experience in collections, call center environment, or subprime lending


• Previous automotive lending experience is highly preferred


• A no nonsense attitude and the ability to confidently ask customers for payment


• Proven negotiation and problem-solving skills


• Able to stay calm and professional under pressure
  


• Ability to use multiple computer programs efficiently to log calls and update account data throughout the day


• Self-motivated and goal-oriented with a strong work ethic


• Ability to maintain confidentiality while handling sensitive borrower information

Company Benefits:

• Competitive Pay Plan: Recognizing and rewarding your contributions.


• Low-Cost Health Insurance: Starting as low as $74.89 per pay period, including No-Cost Primary Care, Free Teladoc, & Nurse Concierge.


• Dental & Vision Insurance: Comprehensive coverage for your well-being.


• Scholarship Program: 100% paid college tuition for you, your spouse, or children.


• Company-Paid Life Insurance: $25,000 benefit for your peace of mind.


• Daycare Assistance: 50% of daycare premium costs.


• Work-Life Balance: Closed every Sunday.


• Retirement 401(k) Plan: Plan for your future with company support.


• Professional Development: Company-provided training to enhance your skills.


• Paid Time Off: Paid vacation and six paid holidays.


• Employee Discounts: Special pricing on vehicles, parts, and services.


• Drug-Free Workplace: Prioritizing safety and well-being.
  

Terms

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.