Collector - Full Time Days

Collector (Hospital Billing & Collections)

Valley Presbyterian Hospital

Drive Revenue Integrity & Resolution

At Valley Presbyterian Hospital, our revenue cycle team plays a critical role in keeping operations running. We’re looking for a detail-oriented Collector to manage patient accounts from billing through resolution while ensuring timely follow-up, accurate reimbursement, and strong payer relationships.

What You’ll Do

• Manage assigned accounts from billing through final resolution or agency referral


• Follow up on claims and ensure timely payment collection


• Review accounts for outstanding balances, credits, and discrepancies


• Process contractual adjustments and write-offs in accordance with guidelines


• Submit claims documentation including appeals, rebills, EOBs, and medical records


• Communicate with payers, patients, and internal teams to resolve payment issues


• Interpret payer contracts, LOAs, and billing requirements


• Maintain accurate documentation and account notes


• Identify and escalate denial trends, billing issues, and workflow gaps


• Participate in payer calls, team meetings, and process improvement efforts

What You Bring

• 1+ year hospital collections experience (Commercial, Managed Care, Medicare, Medi-Cal, or Workers’ Comp)


• Strong understanding of UB04 billing and medical claims processes


• Knowledge of CPT, HCPCS, ICD-10 codes, and revenue cycle workflows


• Experience interpreting payer contracts and processing adjustments


• Proficiency in Excel and working with spreadsheets


• Strong analytical, organizational, and communication skills


• Ability to manage multiple accounts and meet deadlines in a fast-paced environment

Requirements

• High school diploma or equivalent


• Ability to obtain LA City Fire Card within 30 days

Why VPH

• Mission-driven healthcare organization


• High-impact role within revenue cycle operations


• Collaborative and team-oriented environment


• Opportunity to build expertise across multiple payer types

Apply today to help drive accurate reimbursement and financial performance at VPH.