Collision Center Administrative Assistant

Earl Stewart Toyota is hiring and we want to talk to you!

About Us

Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations. 

We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century.

We are Earl Stewart Toyota.

WE OFFER:

• Paid Vacation


• 401K


• Life Insurance provided by company


• Health, Dental and Vision Insurance


• Disability Insurance


• Use of company yacht


• Family Fund


• Personal Days


• Wellness program


• Paid Maternity/Paternity Leave


• Pet Bereavement

Responsibilities

• Greet customers in a professional manner


• Provide basic information to callers who have general inquires


• Assist the Body Shop Manager with various clerical duties as needed


• Friendly, professional, courteous and efficient when working with all customers and employees


• Calculate the customer’s bill using the dealership’s computer system.


• Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.


• Make changes accurately and issues receipts to customers


• Record totals of counter tickets and repair orders, verify against all cash, checks and credit card payments on hand at end of shift


• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price


• Refer customers who have additional questions to the appropriate individual


• Handle customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication

Qualifications

• Demonstrated superior customer service skills


• Excellent communication skills and high attention to detail


• Ability to multi-task and handle several phone calls at once


• Must have at least a high school diploma/GED


• Must be proficient in Microsoft Word and Excel


• Must have dealership and/or recent retail receptionist experience


• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license


• Professional appearance and strong work ethic