Community Relations and Local Marketing Leader

Full job description

Chick-fil-A Jefferson City - Community Relations and Marketing Leader

Are you a dynamic individual with a passion for customer service, community relations and marketing? Chick-fil-A Jefferson City is looking for a dedicated leader to join our team. This hybrid role offers the perfect balance of hands-on operational experience and creative marketing strategy. In this role, you will contribute ~20 hours per week to overseeing building relationships in the dining room and 20 hours per week on marketing, depending on the needs of the business and event schedules.

Position Overview

You will work directly in the day-to-day operations of the restaurant while also taking the lead on our marketing efforts. You will manage donations, our social media accounts, community engagement, and creating and leading events such as spirit nights, in-store promotions, and off-site events, while maintaining a focus on driving brand awareness and community engagement. This position requires someone who is passionate about operational excellence, customer experience and creating memorable marketing campaigns.

Responsibilities

Operational Duties:

• Work alongside the leadership team to ensure smooth day-to-day operations in the dining room
• Greeting customers, building relationships, offering refills, and maintaining the cleanliness of the dining room

Marketing Responsibilities:

• Lead and organize spirit nights, in-store events, and off-site marketing efforts to engage with the local community.
• Manage and execute our giving strategy, including donations and community partnerships
• Develop and execute marketing strategies that promote Chick-fil-A Jefferson City brand and foster positive community relationships.
• Coordinate promotional campaigns, ensuring alignment with Chick-fil-A’s values and standards.
• Manage social media platforms, creating engaging content and driving digital marketing efforts to increase brand visibility and guest engagement.
• Track and measure the success of marketing efforts, providing insights and adjustments as needed.

What We’re Looking For

• Marketing Background: Knowledge of marketing strategies, event planning, and social media management.
• Operational Expertise: Ability to manage day-to-day operations while balancing marketing responsibilities.
• Creativity and Initiative: Proactive in developing and implementing creative campaigns and events.
• Communication Skills: Strong ability to communicate effectively with team members, customers, and the local community.
• Organizational Skills: Able to juggle multiple tasks and projects efficiently.
• Passion for building the Chick-fil-A brand: Strong commitment to upholding Chick-fil-A’s brand standards and guardrails in all marketing and operational endeavors while finding ways to increase our impact in the community.

Requirements

• Availability to work a flexible schedule, including evenings and weekends as needed for events.
• Physical ability to lift and carry up to 20 lbs.

Why Join Us?

• Chick-fil-A Jefferson City is LOCALLY OWNED and operated
• Competitive pay, based on experience and performance.
• Leadership development and career growth opportunities.
• Employee meal benefits and 401(k) matching.
• Free college tuition
• The opportunity to combine your passion for operations and marketing while making a positive impact in the community.

Benefits:

• Other
• Mileage reimbursement
• Paid training
• 401(k) matching
• Flexible schedule

Job Type: fulltime

Schedule:

• 8 hour shift
• 10 hour shift
• 12 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift
• Overtime
• Other

Education: No education required

Work location: On-site

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Employee discount
• Paid training
• Mileage reimbursement