OVERVIEW:
The Community Relations Coordinator is responsible for conducting educational awareness activities promoting education and Southeastern College in their assigned territory. This will include High Schools, Programmatic Partnerships and Events. Community Relations Coordinators will be responsible for identifying those interested in pursuing an education at Southeastern College and connecting them with the campus admissions team. Coordinators must be able to work independently in a results-oriented environment while meeting benchmarks under established guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Develop new relationships as well as continue fostering current relationships with area high schools and potential community partners in assigned territory.
· Visit schools and attend activities in assigned territory that provide opportunities to speak with prospective students.
· Register to attend all college fairs in designated territory to meet with prospective students and family members.
· Manage assigned territory independently while attending all area student events and activities to fulfill recruitment expectations. Events will include but not be limited to in-class presentations, college fairs, transfer fairs, field trips, financial aid nights, open house events and/or other area events designed to build student population.
· Generate educated and informed inquiries from high school students and community partners in local territory.
· Conduct concerted outreach to all students expressing interest in college and Southeastern College by phone, email, text messaging etc.
· Assist students in connecting to the college.
· May conduct interviews with prospective students identify with their skills, abilities, motivations and fit for the university helping those who are interested to enroll at the university.
· Manage time efficiently between interest-generating activities with prospective students and follow-up with individual students.
· Prepare weekly reports and submit showing progress toward established metric benchmark expectations.
SUPERVISORY RESPONSIBILITIES:
· This job has no supervisory responsibilities.
REQUIRED WORK HOURS:
A minimum of forty (40) hours per week, plus other hours as may be necessary to complete job duties. A combination of day, evening, and weekend hours is required.
COMPETENCIES
- Excellent written and verbal communication skills.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Excellent relationship building skills.
- A strong awareness of cultural diversity and ability to work with people from different backgrounds.
- Proven ability to work under pressure while maintaining a positive team attitude.
EDUCATION, EXPERIENCE AND TRAINING:
· Bachelor's degree from a four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.
· Experience in consultative/customer services and relationship building.
COMPUTER SKILLS:
· Microsoft 365 (Teams, Word, Excel, PowerPoint, Outlook, etc.)
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to regularly stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear.
- The employee must occasionally lift and/or move up to 10 pounds.
- Must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· This position works in an environment with moderate noise level (Examples: business office with computers and printers, light traffic.)
CLASSIFICATION:
FLSA: Non-Exempt
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
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