Concession Manager

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Pearson's, Enfield counter on a full-time basis, working 35 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service while upholding the brand's standards of excellence, acting as a brand ambassador for Molton Brown. You will work autonomously and where possible, orchestrate immersive experiences such as indulgent hand and arm massages, enhancing the sensorial journey for our customers. With your keen business acumen and passion for the beauty industry, you will strategize innovative ways to maximize revenue and elevate the brand's presence within Pearson's.

What we are looking for

• Minimum of 2 years retail management experience preferably in a concession


• Experience within the fragrance and beauty retail environment is desirable


• An excellent communicator


• An engaging and successful leader


• Proven commercial acumen and P&L accountability


• Customer Centric approach


• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

What we can offer you:

• An annual salary of £27,603.28


• A 50% staff discount to use on all of your favourite Molton Brown products


• 25 days holiday + Bank holidays 


• A day off for your birthday!


• A quarterly store bonus scheme of up to 1.5% of retail sales if concession targets are reached


• Free product allocation every quarter up to 5 Molton Brown eligible items!


• Enhanced family leave


• Wellbeing Support


• Recognition Awards


• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

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