Job Description - Concierge

Description

When you work at Bellingham at West Chester, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!


Bellingham at West Chester is recruiting for a polished, hospitality focused Concierge who can multitask in a fast paced and busy environment. This role is responsible for meeting and greeting residents, guests, prospective residents and employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!


Schedule: Full-time day shift opportunity


Perks of Working at Bellingham at West Chester:



  • 401k plan with employer match 

  • Dental Insurance 

  • Health Insurance 

  • Vision Insurance 

  • Life Insurance 

  • Paid Time Off 

  • Daily Pay 

  • Employee Assistance Program


Here are a few of the daily responsibilities of a Concierge:



  • Provide ongoing professional telephone coverage.

  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

  • Accept delivery packages and notify the resident (recipient) of delivery

  • Prepare maintenance work orders as requested by residents and staff

  • Assist the Business Office Manager and other departments with projects/assignments.


Here are a few of the qualifications we need you to have:



  • High school diploma or general education degree (GED) required

  • Familiarity with Microsoft Office Suite products

  • Adaptability to other software systems for data entry

  • Must demonstrate excellent telephone communication skills

  • Willingness to provide ideas and outcomes for a smooth running Concierge Desk

  • High level customer service skills


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!


EEO Employer



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