Configuration Technician

Summary

The Configuration Technician provides support to field services by configuration/imaging of Desktops, Laptops, & Network Equipment prior to deployment.  The Configuration Technician will prepare, receive, order and export warehouse deliveries, to include job site content and consumables.   

Duties and Responsibilities

● Configuration and imaging of Thin Clients, Desktops, Laptops & Network equipment for all cb20 customers.

● Proper inventory management and asset tracking through cb20 and customer tools.

● Order, maintain, organize, and issue inventory of approved supplies and company equipment

● Assist with repositioning, loading and unloading of inventory

● Deliver and pick up materials as needed 

● Provide excellent customer service 

● Work under time constraints to meet specific timelines 

● Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment.

Qualifications Requirements/Job Specifications

Education:     High School diploma or equivalent. Associate degree preferred.

Standards:      Ability to follow standards as outlined in the cb20 Company Manual.
Skills:    A strong working knowledge of computer systems, hardware, and software.  Good problem-solving, analytical, and team-working skills.  Excellent communication and interpersonal skills.  An openness to learning new technologies.  Forklift experience preferred.
Working time:  40 hours/week.  All other times as defined by the demands of the department.
Lifting:        Ability to lift 50 lbs.     

Clean Driver’s License/record