Connecticut Children's Care Network- Clinical Care Coordinator- Full Time

Under indirect supervision, coordinates and provides comprehensive patient care and associated services within a defined specialty practice.  Assesses patient/family needs; coordinates care and associated procedures or services for complex patients; provides education to patient/family; provides telephone advice to patient/family, based upon protocol; functions as an advocate and resource for patient/family & health care team; and facilitates communication within health care team.   Mentors staff & delegates tasks to staff within the practice, collaborates with other health care providers, schools and/or community services to meet patient/family needs.

• Prioritizes, plans, provides direct family-centered care to patients within area of service throughout the continuum of care utilizing time and resources effectively and efficiently.  Facilitates the flow of patients within the clinical practice.


• Partners with child and family in evaluating outcomes.  Monitors, trends and evaluates child/family responses to treatment throughout scope of service.


• Provides appropriate education to patient/family regarding all aspects of care, including telephone advice, based upon established protocols.  Serves as advocate for parents and families.


• Clearly documents all pertinent aspects of care, including:  a plan of care; a regular summary of patient status and family adjustment; unexpected events of changes in patient condition; medications; and monitoring of vital signs, etc.  Complies with CCMC policies regarding appropriate documentation.


• Adheres to current HIPAA Guideline to insure patient and family confidentiality is maintained.


• Delegates aspects of care to peers and ancillary personnel to meet needs.  Serves as a resource to staff within area of expertise.   Networks with healthcare team by documenting and communicating comprehensive data including complex child/family needs to provide continuity.


• Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families.  


• Values cultural diversity and other individual differences in the workforce. 


• Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CT Children’s standards.


• Performs other related responsibilities as assigned. 


• Travel to satellite locations o support departmental demands as needed. 

Education and/or Experience Required:

• Graduate of an accredited Registered Nurse Program.  BSN preferred


• Minimum 5 years pediatric nursing experience preferred.


• Experience in working in clinical or community setting with children and families preferred.

License and/or Certification Required:

• Current State of Connecticut Registered Nurse licensure required and maintained thereafter


• Current Basic Life Support (BLS) / CPR in adult, child & infant required and maintained 


• Specialty licensure/certification may be required, as specified by department.

Knowledge, Skills and Abilities:

• Self-directed, autonomous, able to perform tasks with minimal oversight


• Working  with clinical providers as a part of the multidisciplinary team


• Excellent written and verbal skills, time management and organizational skills


• Computer technology- experience with electronic medical records, familiarity with excel and  data entry into program databases


• Patient/family teaching skills


• Competence in providing developmentally appropriate care and services

Ability to:

• Ability to work with families of all ethnic and socioeconomic backgrounds.


• Ability to work collegially and collaboratively with all disciplines.


• Ability to work within boundaries of professional practice.