Console Operator

Summary

The Console Operator operates communication console and surveillance equipment in Patrol headquarters. Dispatches activities of Protective Force Officers and emergency response personnel.

Duties and Responsibilities

• Provides security protection by utilizing and monitoring the organization's building automation system, electronic surveillance systems and other monitoring devises.


• Utilizes and maintains electronic surveillance and detection systems through security console operations to include Security, Fire, Access Control, HVAC and executive support.


• Identifies, initiates, and coordinates appropriate response/notification based on console indications or event(s) and according to security guidelines.


• Provides first point of contact for situations involving off-site facilities, medical services, and computer center.


• Enters and retrieves data utilizing the organization's security management system. 


• Assists in the smooth operation of post and shift operations, keeping accurate record of events and occurrences based on security guidelines. 

You Must Have

• High School diploma


• 2 or more years of security or public safety experience


• Ability to travel up to 5% of the time


• United States Citizenship


• Ability to work on-site as directed by management and as determined by the needs of the business


• Regular and reliable attendance is an essential function of this job


• Ability to obtain and maintain a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)

We Value

• 1 year of previous experience operating communications console or surveillance equipment or conducting public safety dispatch activities preferred 


• Knowledge of security systems, devices, and building automation systems in a corporate environment preferred. 


• Must have basic reading ability.  Must have a background which would not preclude a security clearance being granted.