Requisition Number: 104727 \n\nIdeal Candidate Profile \u2013 IT Support Technician (US Prada Office \u2013 Manhattan)\n\nLocation: Must work onsite at US Prada Office in Manhattan, NYC\n\n1\\. Core Technical Skills\n\n * Endpoint management: Imaging, deployment, updates, and troubleshooting for Windows 10/11 and macOS.\n\n\n\n\n * Device management tools: Experience with SCCM, Intune, Workspace ONE.\n\n\n\n\n * Mobile support: Configuration and support for iOS devices in enterprise environments.\n\n\n\n\n * ITSM and ticketing systems: Proficiency with ServiceNow.\n\n\n\n\n * Active Directory: User, group, and access management.\n\n\n\n\n * Technical documentation: Ability to create and maintain clear, reusable support procedures.\n\n\n\n\n2\\. Soft Skills \u0026 Work Approach\n\n * Effective communication with IT teams: Crucial for building a collaborative and aligned support environment.\n\n\n\n\n * Proactive and structured mindset: Able to bring order and consistency in a reactive settings.\n\n\n\n\n * Adaptability: Comfortable working in a dynamic, youthful, and fast-moving team.\n\n\n\n\n * User-oriented support: Empathetic and clear when assisting end users, even under pressure.\n\n\n\n\n3\\. Logistics \u0026 Cultural Fit\n\n * Onsite presence in Manhattan: The role requires stable, in-person work at the main office.\n\n\n\n\n * Limited travel expectations: Occasional travel may occur, but it is not a core requirement.\n\n\n\n\n * Cultural alignment: Preference for candidates who bring energy, flexibility, and a positive, team-first attitude.\n\n\n\n\nThe position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.\n\nInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\n\nPosting Notes: New York || New York (US-NY) || United States (US) || IT Infrastructure \u0026 Support || None || US - New York, NY ||\n
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