Consumer Onboarding Coordinator

Position Summary

Duties & Responsibilities

Schedule: Monday thru Friday 8:00a - 5:00p. Can do hybrid (2 days at home), 3 days at least in the office.

• Support the recruitment process by scheduling interviews and coordinating communication with candidates.
• Facilitate the onboarding process for new Consumer associates, including preparing documentation, securing equipment, and coordinating training schedules, to ensure smooth transitions to their respective teams.
• Maintain accurate and up-to-date employee records in Smartsheet and generate reports as needed.
• Manage customer gifting program. 
• Foster a positive and encouraging work environment through associate engagement and recognition initiatives.
• Gather feedback from new hires and stakeholders to drive improvements in onboarding and engagement efforts.

Education & Experience

Knowledge of:

• Excellent verbal, written and interpersonal skills.
• Microsoft Word, Excel, Outlook, PowerPoint and Smartsheet.

Ability to:

• Work independently and as part of a team.
• Manage multiple tasks simultaneously.
• Detail-oriented and able to handle confidential information with discretion.

Education and Training:

• A high school diploma or equivalent is required; an associate or bachelor’s degree in human resources or business administration or relevant field is preferred.
• 2+ years of experience in HR, talent acquisition or a related administrative role, preferred.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $20.50 - $27.60/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.