Job Description - Contractor Sales

Contractor Sales Representatives are important members of the Star Nursery team.  They provide outstanding customer services and sales assistance to business-to-business customers – our contractors.  They maintain a safe workplace and efficient and productive work flow.     


                                                                                                                                                                                     



  • Follow operations standards for cost control, waste reduction, quality, safety, and complete and on-time service

  • Follow policies in the areas of operations techniques, materials usage, shipping and receiving, capacity planning, scheduling, safety, customer satisfaction,

  • Provide leadership for problem-resolution to facilitate faster improvements and improved working relationships

  • Walk the nursery to understand and plan for plant availability

  • Complete plant orders from commercial customers and assist with retail customers during high traffic flow to our stores

  • Placing special orders & upsell

  • Set up Deliveries & Route Trucks

  • Routing trucks

  • Perform other related duties as assigned


Skills:



  • Planning: an ability to think ahead and plan in short/ long term ranges

  • The ability to organize and manage multiple priorities

  • Problem analysis and problem resolution at both a strategic and functional

  • Strong ability to interact in a positive manner with varying types of customers, both retail and commercial

  • Excellent interpersonal and communication (written and verbal) skills

  • Strong team player

  • Commitment to company values

  • Extensive knowledge of plant material and garden center merchandise and operations

  • Ability to follow directions as well as work independently to achieve goals and complete assigned tasks

  • Ability to maintain positive relationships with stores and corporate employees at varying levels

  • Ability to work outdoors in all types of weather

  • MS Office Skills

  • Effective and relevant work experience in a garden center industry or equivalent


 


Physical Aspects of the job



  • Frequently bending, twisting and rotating trunk, arms and legs

  • Standing 100% of the time/walking 99% of the time/climbing 10% of the time

  • Working with arms extended and bent constantly

  • Frequently moving parts and stock weighing up to 35 pounds, 10 to 50 feet

  • Occasionally moving parts and stock weighing up to 50 pounds; pushing and pulling

  • occasionally

  • Frequently moving merchandise weighing 10 to 25 pounds from floor to counter

  • Occasionally moving and stocking overhead shelves with parts weighing 5 to 15 pounds

  • Constant gross hand and finger dexterity; frequently grasping and manipulating

  • Constant hand and eye coordination

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