Controls Specialist

- Troubleshoot and repair all equipment, automation systems, and process-related issues across production
- Utilize PLC/HMI knowledge to resolve problems, support new process development, and improve existing automation systems
- Demonstrate working knowledge of PLC programming, HMI development, and integrated production systems
- Optimize processes to reduce costs, improve productivity, and decrease cycle times
- Troubleshoot, maintain, calibrate, and repair electrical, electronic, pneumatic, hydraulic, and automated systems
- Assemble, install, test, and maintain instrumentation, wiring, and control equipment using appropriate tools and standards
- Diagnose system malfunctions using test equipment and lead corrective actions to restore functionality quickly with minimal operational impact
- Lead troubleshooting of complex system issues, including PLC faults, sensor failures, and network or communication problems
- Interface with OEMs, system integrators, and cross-functional teams (Operations, IT, Maintenance) to resolve advanced technical issues and support system performance
- Provide on-floor operational support, monitor system performance in real time, and respond to faults to maintain uptime (~85% floor-based support)
- Support reliability initiatives by developing solutions to prevent recurrence and leveraging data to transition from reactive to predictive maintenance
- Support systems integration by identifying and resolving software/interface issues, diagnosing communication failures, and validating system updates (including WMS platforms such as EXACTA/AWCS)
- Maintain control systems through proper backups, documentation, version control, and adherence to cybersecurity best practices
- Identify training needs and develop SOPs; train, mentor, and support AMTs and operations personnel while serving as an SME for assigned automation areas
- Analyze system performance data, identify improvement opportunities, and provide actionable insights; design and implement simple enhancements to improve system performance
- Inspect and test electrical systems and components to ensure safety, code compliance, and operational reliability
- Promote a clean, safe work environment and proactively identify and remove barriers to meeting production requirements
- Demonstrate adaptability, strong communication, continuous learning, and a proactive “can-do” mindset while supporting additional duties, after-hours escalation, and evolving business needs