Cook (FT)

Job Summary

Rock City Gardens is seeking a skilled and passionate Cook to join our Food & Beverage team. Nestled within our breathtaking natural attraction, our dining outlets serve as an extension of the memorable experiences we create for every guest.

The Food & Beverage Cook plays a critical role in preparing high-quality menu items while maintaining food safety, cleanliness, and operational excellence. This position supports daily kitchen operations and works collaboratively with team members to deliver an exceptional dining experience that complements the unique beauty and charm of Rock City Gardens.

Essential Duties & Responsibilities

Guest Service & Culture

• Deliver excellent guest service to internal and external customers in alignment with the organization’s mission, culture, and values.
• Model appropriate guest and partner interactions at all times, reflecting the Culture of Excellence.

Food Preparation & Quality

• Prepare and cook food according to established menu specifications, quality standards, and presentation guidelines.
• Maintain consistency in food quality, taste, and appearance across all menu items.
• Monitor portion control and waste to minimize product loss and control food costs.

Food Safety & Sanitation

• Follow all health code, food safety, and sanitation standards to maintain excellent health inspection scores.
• Assist in monitoring and recording temperature logs for coolers and freezers as required.
• Maintain a clean, organized, and safe work area at all times.

Inventory & Operations Support

• Monitor inventory levels, PAR levels, and product needs; communicate ordering needs to Senior Team Leaders and the Food & Beverage Manager.
• Assist with inventory counts and stock organization as needed.
• Support team efforts to maintain overall kitchen cleanliness and organization.

Teamwork & Compliance

• Work collaboratively with kitchen partners to support efficient daily operations.
• Follow all company policies and procedures to promote a positive and professional working environment.
• Perform other duties as assigned by management.

Qualifications

Education & Experience

• Minimum of two (2) years of previous experience in food service preferred.
• Willingness to receive training and continue skill development.

Certifications

• Willingness to obtain ServSafe Certification.

Knowledge & Skills

• Ability to read and follow recipes and operational documents.
• Strong teamwork skills with the ability to work effectively in a fast-paced kitchen environment.
• Ability to display a professional, polite, and engaging image to guests and partners.
• Effective verbal communication skills in one-on-one and small group settings.
• Basic math skills, including the ability to add, subtract, multiply, and divide using units of American money.

Availability

• Ability to provide a flexible schedule, including nights, weekends, holidays, and special events as needed.

Physical Demands & Work Environment

• Regular use of hands and fingers for food preparation and equipment handling.
• Ability to lift and/or move up to 50 pounds.
• Frequent walking, standing, stooping, kneeling, and crouching.
• Ability to stand for extended periods during shifts.

Company Mission & Core Values

Mission: To enrich lives through wonder and connection.

Core Values: Courage | Care | Wonder | Excellence