Coord I/Performance Improvement - Levine Cancer Institute

Job Req ID: 810481

Position Number: 00145822

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: Monday- Friday 8am-5pm

Standard Hours: 40.00

Department Name: LCI System Nursing

Location: Carolinas Medical Center

Location Details:  Position will be working mostly remote, with some onsite presence locations in the Charlotte region

Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.

Job Summary

Responsible for supporting day to day quality management and performance improvement activities for assigned areas and collaborates with leadership to promote a culture of continuous quality improvement.



Essential Functions

• Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.


• Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.


• Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.


• Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.


• Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.


• Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.


• Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.


• Provides education and training on quality methodologies.


• Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.

Physical Requirements

Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team. Works in an office environment. Requires long periods of sitting and computer use.



Education, Experience and Certifications

Bachelors Degree required; Masters Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment. 4 to 6 years experience in healthcare or directly related field and 2 to 4 years leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Oncology knowledge and project management experience preferred.

At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

Posting Notes: Not Applicable

Atrium Health is an EOE/AA Employer