Coordinator, Labor and Employment Operations

Posting Date

The Coordinator, Labor and Employment Operations position is a dual-function role responsible for performing routine tasks on a regular basis to provide operational and administrative support across the Workers' Compensation and Team Document Central (TDC) teams. Operating with close supervision and support, the Coordinator completes tasks accurately and efficiently, troubleshoots issues that arise in day-to-day work, and works to understand their root causes. This role involves documenting processes, leveraging tools to create efficiencies, and providing clear, organized, and concise information while collaborating with teammates and field leaders.

Essential Duties & Responsibilities:

Workers' Compensation Support (50%)

• Inbox & Mail Management: Manage the daily operations of the Workers' Compensation shared inbox and perform weekly sorting, distribution, and follow-up for office mail, staying organized for effective management during high-volume periods.
• Reporting & Compliance: Generate, edit, and distribute regular compliance reports. Identify where processes were not followed and collaborate with the team to resolve any reporting breakdowns.
• Invoice & Settlement Processing: Process monthly claim funding and program management invoices accurately and efficiently. Facilitate signatures and payments for settlements.
• Claims & Subpoenas: Respond to teammate subpoenas and requests by providing clear and concise information. Troubleshoot day-to-day issues by contacting Facility Administrators (FAs) and teammates to track down missing information and report unreported claims or unpaid medical bills to the carrier.
• General Administrative & Projects: Manage the team SharePoint site and one-off projects (e.g., state panel postings), leveraging technology to create efficiencies. Handle routine tasks such as booking conference rooms, meetings, ordering food/supplies, and managing expenses.
• Other duties as assigned.

Team Document Central Support (50%)

• Digital Teammate Files: Manage and fulfill teammate file requests accurately within established SLAs. Maintain digital job descriptions and document procedures to ensure files are routed to the correct manager for signature.
• Process Monitoring (Retention & Terminations): Monitor the TDC inbox to review retention bonus submissions in Workday and manage the monthly auto-termination process.
• Labor Posters: Monitor the inbox and vendor database to ensure all labor law poster services and shipments are up to date for all clinic locations, troubleshooting issues as they arise.
• Unemployment Administration: Scan and process all unemployment-related mail received at the Denver headquarters in an accurate and timely manner.
• Other duties as assigned.

Education and Skills:

• Education: High school diploma or equivalent required. Associate's degree or higher preferred.
• Experience: 1 to 3 years of experience in an administrative, operational support, or coordinator role. Prior experience with HR, document management, or Workers' Compensation processes is strongly preferred.
• Technical Skills: Intermediate proficiency in Microsoft Office applications (Outlook, Excel, Word, SharePoint). Familiarity with HRIS platforms (e.g., Workday) and case/document management systems is a plus.
• Professional Skills: Strong organizational and time-management skills with the ability to effectively juggle tasks across two distinct teams. High attention to detail and ability to handle confidential information (such as teammate files, subpoenas, and medical bills) with discretion. Clear and concise written and verbal communication skills

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

#LI-JS5

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.