Coordinator of Data Processing

This on-site position is located in Wilmington, Delaware. The Catholic Diocese of Wilmington is seeking a Coordinator of Data Processing who will oversee and coordinate all aspects of data processing for Diocesan appeals and campaigns.

The schedule for this full-time position is Monday through Friday, 8:30 am - 4:30 pm, and may require occasional hours or days outside of the normal work schedule, as needed. 

Essential Functions:

• Manage CRM functionalities for all campaigns withing the scope of the Development office.
• Reconcile online giving with CRM. 
• Review new pledge reports submitted by parishes. Verify data ensuring accuracy of donations, both individual as well as parish.
• Perform data entry relative to campaign pledges and payments. Verify data ensuring accuracy of donations, both individual as well as parish.
• Adjust Annual Catholic Appeal and/or other campaign pledge amounts, upon a donor’s request. Reflect changes in donor’s file and parish data. Adjust installment payments when necessary.
• Process campaign website pledges, gifts of stock, IRAs, and matching/employer giving.
• Maintain complete and accurate data files related to development activities and maintain records and reports of all monies received.
• Communicate effectively with donors, parish volunteers, and vendors through telephone, written, and in-person contact.
• Generate statistical and analytical reports in CRM by preparing various queries based on requested parameters.
• Establish parameters for and generate various computer lists relating to development-initiated campaigns.
• Archive Annual Catholic Appeal pledge cards and statements of payment; prepare for storage.
• Serve as telephone support for the Development Office.
• Provide auditors with requested data for annual review.

Minimum Qualifications:

• High school diploma or equivalent and three years of data systems experience to include report creation.
• Comprehensive knowledge and experience with computers, including Microsoft Office/365, spreadsheet and database management software, and email applications.
• Strong interpersonal skills and effective written and oral communication skills.
• Ability to enter data with speed and accuracy.
• Ability to manage multiple tasks simultaneously and meet required deadlines.
• Strong problem-solving and decision-making skills.
• Attention to detail, organized, ability to work independently with good time management skills.
• Ability to maintain confidentiality while working with confidential/sensitive materials, information and data.
• Willingness to consent to a satisfactory criminal background check and drug screening in accordance with applicable laws.
• Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.
• Commitment to the mission and values of the Diocese of Wilmington.

Schedule:

• 8 hour shift
• Day shift
• Monday - Friday

Benefits:

• 403(b)
• 403(b) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee assistance program