Coordinator of Parish Care & Services

Employment Status: Full-Time

FLSA Status: Non-Exempt

Schedule: 40 hours a week

Reports to: Director of Finance & Parish Stewardship, Pastor

*Full-Time Benefits may include:

• Paid Holidays/Holy Days
• 403b Retirement
• 401 (a) Pension Plan
• Medical, Dental, Vision, Life
• Employee Assistance Program
• Short-term/Long-term Disability

POSITION SUMMARY

The Coordinator of Parish Care & Services is responsible for the day-to-day administration of the parish’s charitable outreach, cemetery operations, and designated financial support functions.

This role integrates:

• Helping Hands (charitable assistance)
• Cemetery administration
• Financial support services (collections and deposits)

The Coordinator ensures that all services are carried out with compassion, organization, and strict adherence to financial controls and parish policies.

This position operates under the supervision of the Director of Finance & Parish Stewardship and does not independently authorize or disburse funds but facilitates and administers all related processes.

CORE AREAS OF RESPONSIBILITY

I. CHARITABLE OUTREACH (HELPING HANDS)

· Serve as primary administrator of the Helping Hands ministry

· Receive and process requests for assistance (rent, utilities, food, clothing, etc.)

· Conduct intake interviews with clients in need

· Collect and verify required documentation (ID, income, bills, etc.)

· Determine eligibility based on parish guidelines and procedures

· Coordinate with outside agencies (e.g., Family Life Center) when applicable

· Prepare all financial assistance requests and submit to Director for approval

· Maintain accurate, confidential records of all assistance

· Track prior assistance to ensure compliance with parish limits

· Uphold dignity, confidentiality, and pastoral sensitivity

II. CEMETERY ADMINISTRATION

· Serve as administrative lead for parish cemetery operations

· Assist families with purchase of plots, niches, and burial arrangements

· Explain pricing structures, policies, and payment plans clearly

· Prepare contracts and maintain cemetery records

· Track payments and submit documentation to Director of Finance

· Maintain accurate maps and burial records

· Coordinate with funeral homes and parish staff

· Assist in locating and marking grave spaces as needed

· Ensure compliance with cemetery policies and regulations

III. FINANCIAL SUPPORT FUNCTIONS

· Assist with parish collection processes and financial handling procedures

· Help organize and lead Sunday money counting teams

· Ensure proper use of tamper-proof bags and deposit procedures

· Prepare deposits and documentation for review by Director of Finance

· Assist in tracking designated funds and restricted accounts

· Support implementation of internal financial controls

IV. RECORD KEEPING & DOCUMENTATION

· Maintain organized records for:

o Helping Hands assistance

o Cemetery transactions and contracts

o Collection and deposit logs

· Ensure all documentation is complete, accurate, and audit-ready

· Maintain strict confidentiality of financial and personal information

· Prepare reports as requested

V. PASTORAL CARE & COMMUNITY INTERACTION

· Serve as a compassionate and welcoming presence for those seeking help

· Assist individuals in navigating parish and community resources

· Balance pastoral care with responsible stewardship

· Maintain professionalism in emotionally sensitive situations

VI. COLLABORATION

· Work closely with:

o Director of Finance & Parish Stewardship

o Pastor and clergy

o Parish staff

o External agencies and funeral homes

· Communicate clearly and professionally across all interactions

VII. OTHER DUTIES

· Assist with parish outreach initiatives and events

· Support stewardship efforts when needed

· Perform other duties as assigned

REQUIRED QUALIFICATIONS

· High school diploma required; higher education preferred

· Experience in administrative, parish, nonprofit, or social service work

· Strong organizational and documentation skills

· Ability to maintain confidentiality

· Strong interpersonal and communication skills

· Basic financial literacy and attention to detail

PREFERRED QUALIFICATIONS

· Bilingual (English/Spanish)

· Experience in parish ministry or outreach

· Familiarity with financial processes and internal controls

KEY COMPETENCIES

· Compassion with accountability

· Organization and accuracy

· Integrity and discretion

· Ability to follow structured procedures

· Pastoral sensitivity

License and Credentials

• Reliable transportation
• Valid driver license
• Valid vehicle insurance

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear and occasionally required to climb stairs; balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities usually required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is not exposed to weather conditions.

WORK ENVIRONMENT

Requires some variable hours and on call response after regular business hours to meet the needs of the parish. Requires some weekend, holiday and evening work for events or the ability to arrange coverage. These times include but are not limited to Christmas season, Holy Week/Easter, fundraisers, after mass functions, etc. Local travel for business purposes and occasional overnight travel for parish training, etc. may also be required.

This job description seeks to provide clarity and focus to the general role. It is not intended as - nor can it be an all-inclusive list of every task that may emerge during the course of work, nor is it a static document. Nothing in this job description restricts the pastor’s right to assign or reassign duties and responsibilities to this job at any time. In these times of great change, ministry takes many forms and goes many directions. All positions at the parish must be prepared to shift focus as the needs of the parish and ministry change.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise as needed.

The Archdiocese of San Antonio is an Equal Opportunity Employer.