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Coordinator, Shipping & Receiving Clerk (2nd Shift)

salary Salary :

$18.83 - 28.25 hourly

Job Description - Coordinator, Shipping & Receiving Clerk (2nd Shift)


FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to [email protected].


 


DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com


Location: USA - Northlake, East Catherine Court 


Division: Solutions 
Job Posting Title: Coordinator, Shipping & Receiving Clerk (2nd Shift) - 119879 
Time Type: Full Time




POSITION SUMMARY



The Shipping/Receiving Clerk (S/R) carries out customer service activities in a prompt, courteous and effective manner.  A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements.  The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.


 


ESSENTIAL DUTIES AND RESPONSIBILITIES



Customer Service





  • Process all customer orders in a timely and accurate manner.

  • Generate all related paperwork and necessary information required for customer

  • orders, checking all orders for special requests and shipping paperwork.

  • Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.

  • Prioritize customer orders according to scheduled pick-up time or pier cutoff.

  • Furnish shipping and tracking information as required.




 


Customer Interfacing Activities





  • Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.

  • Report customer feedback to management, including any signs of customer dissatisfaction.




 


Clerical





  • Oversee all paperwork associated with orders and maintain the corresponding files.

  • Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements.  Answer phone calls and operate various types of office machines and computers necessary to perform duties.




 


Data Entry





  • Operate the computer terminal in a proficient manner.

  • Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.




 


Documentation





  • Ensure the accuracy of all receiving and shipping documents.

  • Gather and maintain all data and records relative to shipping and receiving activities.

  • Assist in resolving any discrepancies.

  • Collect all documentation for inbound freight and route to the proper record-keeping unit.

  • Comply with all DSV Work Instructions.



OTHER DUTIES (Site Specific)



  • Other clerical duties, including backup support as assigned.

  • Performs other duties as assigned.



  • Work overtime as dictated by business whether mandatory or voluntary.


 


SUPERVISORY RESPONSIBILITIES



  • None


 


MINIMUM REQUIRED QUALIFICATIONS


 


Education and/or Experience





    • Must have a high school diploma or general education degree (GED).




 


Certificates, Licenses, Registrations or Professional Designations



  • None


 


        Other



  • Must be able to work in unregulated temperatures within the warehouse during the warmer and              colder months can range from mild to moderate.


 


 


SKILLS, KNOWLEDGE AND ABILITIES


 


Computer Skills



  • Basic computer skills

  • Working knowledge of computerized applications (Microsoft Suites)


 


Language Skills



  • English (reading, writing, verbal)


     


Mathematical Skills



  • Basic level


 


Other



  • Strong attention to detail accuracy and accomplish job task in a timely manner.

  • Good verbal and written communication skills.


 


PREFERRED QUALIFICATIONS


 



  • Previous customer service experience including phone calls, and operating office equipment.



 


 

 


 

 


 

 



PHYSICAL DEMANDS



Occasionally



  • Bending


Frequently



  • Walking and Standing


Constantly



  • Sitting


Ability to Lift/Carry and Push/Pull



  • 11-20 pounds

    • Reach above shoulder, squat, or kneel.




 


 


WORK ENVIRONMENT


While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.



 


Reasonable Accommodations Statement



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


For this position, the expected base pay range is $18.83 – $28.25 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.


 


Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.


 


DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.


 


DSV – Global transport and logistics


Working at DSV means playing in a different league.


As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.


With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 


At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.


Start here. Go anywhere


Visit dsv.com and follow us on LinkedIn and Facebook.


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About the Company

Dsv Inc

Global transport and logistics - road, air, sea, rail freight and warehousing. Contact us today.

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