Correspondence Management Specialist - USDA Forest Service

Crowned Grace International is seeking a Correspondence Management Specialist

with over three years of experience in managing day-to-day correspondence across

three tracking systems. This includes ensuring accurate metadata, routing, and status

updates, as well as supporting timely responses to inquiries and tasks.

Key Responsibilities

- Process, track, and route correspondence and associated metadata across ICCT,

ECMM and CoRe.

- Prepare clear and concise correspondence; distribute documents; and respond to

inquiries and requests for files and data.

- Maintain accurate status updates and support monthly progress reporting.

- Follow established Standard Operating Procedures (SOPs); report defects and

exceptions to the Program Manager or Correspondence Lead, as well as to the

Quality Control (QC) point of contact.

Minimum Qualifications

• Associate or Bachelor's degree preferred, or equivalent experience.


• Recommended 3+ years of administrative or correspondence experience, inclusive of the 2-year Federal correspondence-systems baseline.

Required Skills & Knowledge

• Data accuracy and document management.


• Microsoft Office and Federal correspondence/records systems.


• Professional written and verbal communication.

Preferred Qualifications & Certifications

• Prior experience with Federal records or correspondence systems(e.g.,ICCT, ECMM, CoRe, or comparable).

• Must be able to pass government background investigation.