Now Hiring: Counter Sales Associate 

Norwell, MA
$22–$28/hour DOE
Full-Time | Monday–Friday | 7:00 AM–3:30 PM
Only 1 Saturday per Month (8:00 AM–12:00 PM)
☀️ No Saturday Hours During Summer Months

Build a Career with a Company That Values People

For more than 70 years, Snow and Jones, Inc. has been a trusted leader in plumbing, heating, HVAC, and well & water distribution throughout Massachusetts. As a family-owned company, we're committed to providing exceptional customer service while creating a workplace where employees can grow, succeed, and build long-term careers.

We're looking for an enthusiastic, customer-focused Counter Sales Associate to join our Norwell branch. Whether you have experience in counter sales, inside sales, plumbing supply, HVAC, construction materials, wholesale distribution, or retail sales, or you're mechanically inclined and eager to learn, we'd love to meet you.

If you enjoy helping customers solve problems, learning new products, and working with a supportive team, this is an excellent opportunity to grow your career.

What You'll Do

As the first point of contact for many of our customers, you'll play a vital role in delivering outstanding service while helping contractors, homeowners, and business customers find the products they need.

Responsibilities

• Assist walk-in and phone customers with product selection, pricing, quotes, and order placement
• Build lasting customer relationships through exceptional service and product knowledge
• Recommend additional products and identify upselling opportunities that add value for customers
• Work closely with Branch Management, Outside Sales Representatives, and manufacturer partners to support customer needs
• Pull, verify, and prepare customer orders accurately and efficiently
• Help maintain organized inventory and stocked sales counters
• Collaborate with warehouse and branch teams to ensure smooth daily operations
• Participate in ongoing product and industry training
• Maintain a clean, organized, and safe work environment

What We're Looking For

Preferred Qualifications

• Experience in counter sales, inside sales, customer service, wholesale distribution, or retail sales
• Knowledge of plumbing, HVAC, construction, building materials, or mechanical products preferred
• Strong communication and relationship-building skills
• Positive attitude with a customer-first approach
• Ability to multitask in a fast-paced environment
• Dependable, organized, and motivated to learn
• Ability to lift up to 25 pounds as needed

Why Join Snow and Jones?

We believe great employees deserve great benefits, opportunities, and a workplace where they can thrive.

What We Offer

✔ Competitive Pay: $22–$28/hour DOE
✔ Health & Dental Insurance
✔ 401(k) with Company Match
✔ Paid Vacation & Personal Time
✔ Ongoing Training & Career Development
✔ Opportunities for Advancement
✔ Stable Monday–Friday Schedule
✔ Only One Saturday Per Month (No Summer Saturdays)
✔ Family-Owned Company with Supportive Leadership
✔ Over 70 Years of Industry Success

Start Your Next Career with Snow and Jones

If you're looking for more than just a job—and want to join a respected company where customer service, teamwork, and career growth are valued—we encourage you to apply today.

Become part of the Snow and Jones team and help us continue delivering exceptional service to customers across New England.