Country HR Manager, Agr USA

Primary Duties:

Leadership & Team Management

• Lead, coach, and develop a team of two HR Managers and two Recruiting Specialists, setting clear priorities, managing performance, and building individual capability.


• Establish team standards for service delivery, responsiveness, and quality across all supported locations.


• Allocate team resources effectively across 80+ sites, ensuring appropriate HR coverage and support for high-priority locations and initiatives.


• Foster a collaborative, accountable team culture aligned to the broader Automotive North America HR organization.


• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles


• Other duties as assigned by manager

HR Compliance & Risk Management

• Ensure consistent adherence to federal, state, and local employment laws across all US locations, including FLSA, FMLA, ADA, and applicable state regulations.


• Oversee the management of workplace investigations — including harassment, discrimination, misconduct, and policy violations — ensuring timely, thorough, and legally sound outcomes.


• Partner with legal counsel as appropriate on complex or high-risk employee relations matters.


• Maintain compliance audit readiness across the region; identify gaps and lead corrective action plans.


• Administer and enforce HR policies consistently, driving process adherence across all locations and leadership levels.

Talent Acquisition & Onboarding

• Direct the regional recruiting strategy for AGR, including salaried, hourly, and leadership roles across 80+ sites.


• Guide and support the Recruiting Specialists in sourcing strategy, pipeline development, offer management, and candidate experience.


• Ensure onboarding programs are consistently executed at all locations, creating a high-quality first experience that accelerates new hire productivity and reduces early attrition.


• Partner with the HR Managers to identify and address location-level staffing gaps proactively.

Talent Development & Performance Management

• Lead the regional execution of corporate talent and performance processes, including annual performance reviews, mid-year check-ins, goal-setting cycles, and calibration sessions.


• Partner with the Regional HR Business Partner and business leadership to identify high-potential talent, succession risks, and development priorities across the region.


• Support the delivery of leadership development initiatives tailored to the warehousing and distribution management population.


• Champion a performance culture that reinforces accountability, recognition, and continuous growth.

HR Strategy & Business Partnership

• Serve as a trusted advisor to the AGR leadership team, translating business priorities into people strategies that drive operational results.


• Provide HR counsel, in partnership with the Regional HR Business Partner, on organizational design, restructuring, workforce planning, and change management as the business evolves.


• Use HR data and metrics (turnover, time-to-fill, engagement, compliance indicators) to identify trends, drive decisions, and communicate impact to leadership.


• Represent the HR function in regional leadership meetings and contribute to the broader Automotive North America HR strategy.

Employee Relations & Culture

• Serve as a senior point of escalation for complex employee relations issues across the region, supporting HR Managers in resolving matters consistently and fairly.


• Build a culture of trust, inclusion, and respect across a highly decentralized workforce.


• Support employee engagement efforts, including pulse surveys, action planning, and follow-through at the regional and location level.

Scope/Dimensions 

• Manages a team of six salaried employees, and will be responsible for providing HR support to approximately 1,000 employees (hourly and salaried)


• The Regional HR Manager AGR will interact with the North America Leadership team for Automotive, other Business Units as needed, and corporate staff leaders, including Legal, Finance, EH&S, HR and Ethics & Compliance

Top 4 Competencies Needed for Success in the Role:

• Empowers and Develops: Promotes a learning culture through coaching, stretch opportunities, sharing expertise and providing honest and helpful feedback


• Engages and Inspires Others: Is a Role Model for the NSG Group’s Vision, Values and Code of Ethics, using them as guideposts for conducting own day-to-day activities


• Decision Making: Takes appropriate actions to minimize risks and maximize the opportunities in decision-making process. Promotes the review and learning from business decisions


• Safety & Quality Focus: Identifies breakdowns in internal processes and systems that directly impact customer service and quality to ensure that issues are properly identified and resolved

Qualifications Required:

Education

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or a related field; equivalent experience considered


• Minimum of 7 years of progressive human resources experience


• Prior experience in a manufacturing, automotive, industrial, or supply chain environment.


• Demonstrated experience directly managing HR staff or a team of HR professionals.


• Proven track record of managing complex employee relations matters and conducting workplace investigations.


• Strong working knowledge of U.S. federal and state employment law (FLSA, FMLA, ADA, Title VII, NLRA, OSHA).


• Demonstrated ability to influence and partner with operations and senior leadership.


• Excellent verbal and written communication skills; able to present HR data and recommendations clearly and concisely.


• Proficiency with HRIS platforms (e.g., UKG) and Microsoft Office Suite.


• Ability to travel approximately 30% of the time.


• This role is hybrid, with regular onsite work required three (3) days minimum per week.

Qualifications Desired:

• Experience in warehousing, logistics, distribution, automotive, or supply chain environments strongly preferred.


• SHRM-SCP, SPHR, or equivalent HR certification.


• Experience supporting a workforce of hourly, non-exempt employees across dispersed locations.


• Familiarity with HRIS platforms (Workday, SAP SuccessFactors, or similar) and HR reporting tools.


• Experience leading HR through organizational change, including restructuring, integration, or rapid growth.

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply.  Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin.  Applicants have the option to confidentially self-identify or not self-identify when applying.