Courier

At Pace Analytical, our couriers play a critical role in keeping laboratory operations moving—safely, accurately, and on time.

As a Courier, you will pick up, transport, and deliver samples, documents, and materials; complete the appropriate forms and documentation; and support the daily administration of our service center. If you’re dependable, organized, and customer‑focused, this is your opportunity to contribute to a team dedicated to quality and compliance.

Compensation: $18.00 per hour

What you’ll do (Essential Functions)

• Pick up, transport, and deliver samples, documents, materials, and other items as needed.
• Review, complete, and process forms, databases, and documentation for sample pick‑up, transport, and delivery.
• Prepare your vehicle for daily operations, including safety checks and ensuring all required documents and supplies are in order.
• Provide basic support to staff and management regarding sample transport.
• Provide basic support researching issues and develop recommendations to resolve employee, management, and customer issues related to transport and delivery.
• Assist with compliance to applicable laws, rules, and regulations; seek guidance or escalate when required.
• Contribute to the efficiency and effectiveness of the department by offering suggestions and participating as an active member of the team.
• Promote and support Pace Analytical’s mission by demonstrating courteous, cooperative behavior with customers and colleagues, fostering a harmonious and effective workplace environment.

Qualifications

Education & Experience

• High school diploma or equivalent; experience in related work preferred; or an equivalent combination of education, training, and experience.

Licenses & Registrations

• Valid Driver’s License; continued employment is contingent upon licenses/registrations remaining in active status without suspension or revocation.

Required Knowledge

• Principles, practices, and techniques for sample pick‑up, transport, and delivery.
• Understanding of daily administration of sample deliveries.
• Customer service principles and practices.
• Safe driving principles and practices.
• Ability to learn organizational policies and procedures.
• Computer applications and systems related to the work.
• Principles and practices for serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills

• Safely operating a motor vehicle.
• Providing customer service.
• Operating effectively both on a team and as an individual contributor.
• Applying and explaining organizational policies and procedures.
• Maintaining databases, forms, documents, and related information.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in interactions.
• Performing effective oral presentations to groups, peers, and the department.
• Contributing to team/work unit goals and activities.
• Establishing and maintaining effective working relationships with a variety of individuals.