Credit Assistant (Customer Service & Accounts Support)

Company : K

Job Description - Credit Assistant (Customer Service & Accounts Support)

We are currently hiring a Credit Assistant to support a fast-paced credit and customer service team. This role is ideal for someone who is detail-oriented, organized, and comfortable handling a high volume of calls and account activity.

Answer and manage a high volume of incoming calls professionally

Assist customers with account questions, payments, billing, and order status

Process and manage Cash Before Delivery (CBD) orders and accounts

Enter and maintain accurate customer account information

Support credit team with documentation, references, and reporting

Assist with collections on past-due accounts (phone and email)

Process payments, including credit card transactions

Research and resolve account discrepancies and order issues

Prepare correspondence, documents, and general administrative support

If youâre dependable, detail-driven, and ready to contribute to a busy team, weâd love to hear from you. Apply today!

Requirements

High school diploma or equivalent

Typing speed of 40+ WPM

Strong customer service and communication skills

Ability to multitask and stay organized in a fast-paced environment

Basic computer skills (Microsoft Word, Excel, Outlook, internet navigation)

Strong attention to detail and accuracy

Ability to remain professional when handling difficult conversations

Effective memo and letter writing

Mathematical, spelling and accuracy aptitude

Benefits

Why Youâll Like This Role

Stable, full-time opportunity

Team-oriented environment

Variety of administrative and customer-facing responsibilities

Opportunity to grow within a professional office setting

Benefits Offered

401(k) with company match

Health, dental, and vision insurance

Life insurance

Paid time off

Original job Credit Assistant (Customer Service & Accounts Support) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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